TROUBLESHOOTING

SYMPTOMS

 

POSSIBLE SOLUTION / CAUSE

 

 

No dial tone

Check that the telephone line cord connectors at both

 

 

ends are pushed in firmly until they click.

 

If you had a power failure or had unplugged the base

 

 

unit, replace the handset on the base unit for two to five

 

 

seconds to reset the system.

 

 

Does not ring

Check the RING mode on the handset. Set to the RING

 

mode to enable the handset ringer.

 

 

 

Check that the telephone line cord connectors at both

 

 

ends are pushed in firmly until they click.

 

You may have exceeded the Ringer Equivalence Number

 

 

(REN) limit of how many phones can be connected to the

 

 

same line. The REN total of all devices (printed on the

 

 

bottom label of each unit) should not exceed five (5). Dis

 

 

connect the appropriate units to lower the REN total.

 

 

 

No power on the

Check the Ni-Cd battery pack for proper connection in

handset unit

 

side the battery compartment on the handset.

 

The handset rechargeable Ni-Cd battery pack may need

 

 

charging.

 

 

 

Does not charge

Check the Ni-Cd battery pack for proper connection in-

 

 

side the battery compartment on the handset.

 

The charging contacts and terminals may need cleaning

 

 

with an alcohol-dampened swab.

 

 

 

Range is limited

Move the base unit so that it is centrally located in your

 

 

residence or office and make sure that the base unit is

 

 

not located near appliances.

 

The handset Ni-Cd battery may be weak. Recharge the

 

 

Ni-Cd battery.

 

Refer to the section "Improving Cordless Reception".

 

 

Interference on reception

Choose an alternate channel using the SCAN button on

 

 

the handset.

 

Refer to the section "Improving Cordless Reception".

 

 

Cannot access Remote

The password you have entered may be incorrect. Enter

Operation

 

the correct password during OGM playback or within 7

 

 

seconds after the OGM has finished playing.

 

 

Excessive static

Refer to the section "Improving Cordless Reception".

 

 

Incoming calls/ Memo

The unit will stop recording after 7 seconds of continuous

messages are cut off

 

silence or 7 seconds after the caller hangs up (VOX feature).

 

Each incoming message recording is limited to two

 

 

minutes to conserve message storage space.

 

 

Announces

The 15-minute recording limit may have been reached.

"Memory Full "

 

Erase old messages to make room for new messages.

 

Check the power connection

 

 

 

 

 

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Memorex MPH7895 manual Troubleshooting, Symptoms Possible Solution / Cause