TROUBLESHOOTING GUIDE

Check the following before requesting service:

 

 

SYMPTOM

 

POSSIBLE CAUSE

 

POSSIBLE SOLUTION

 

 

 

 

 

 

POWER

 

 

 

 

 

No power.

 

The AC power cord is not

 

Connect the AC power cord to

 

 

 

 

connected.

 

the AC outlet.

TV BROADCAST RECEPTION

 

 

 

 

 

 

 

 

 

 

TV station experiencing problems.

 

Try another channel.

Poor or no picture.

 

Picture control is not adjusted.

 

Check picture control settings.

 

 

Possible local interference.

 

Check for source of reception disturbance.

 

 

Antenna/CATV connector is not connected.

 

Check CATV connection or VHF/UHF antenna.

Picture wobbles or drifts.

 

TV station experiencing problems.

 

Try another channel.

 

Cable TV channel is scrambled.

 

A Cable box needs to be used (if desired).

 

 

Possible local interference.

 

Check for source of reception disturbance.

No CATV reception.

 

CATV connected improperly or not connected.

 

Check all CATV connections.

 

TV/CATV option set to TV.

 

Set TV/CATV option to CABLE.

 

 

Cable TV service interrupted.

 

Contact your Cable TV company.

No reception above ch13.

 

ATV/CATV option set to AIR.

 

Set TV/CATV option to CABLE.

 

 

TV station experiencing problems.

 

Try another channel.

Poor or no sound.

 

MUTE button is pressed.

 

Press MUTE button again.

 

Possible local interference.

 

Check for source of reception disturbance.

 

 

Antenna/CATV connector is not connected.

 

Check CATV connection or VHF/UHF antenna.

 

 

Volume is set to minimum.

 

Increase volume.

TV shuts off.

 

TV station stopped broadcasting.

 

Tune to a new channel.

 

Sleep Timer is set.

 

Set Sleep Timer to Off.

Closed Captioning not

 

TV signal is weak.

 

Check CATV or VHF/UHF antenna connection.

 

TV station experiencing problems or

 

Try another channel.

working.

 

program tuned is not closed captioned.

 

 

 

 

Closed Captioning not turned on.

 

Turn Closed Captioning on.

REMOTE CONTROL

 

 

 

 

 

 

 

Distance is too far or too much

 

Operate within 15 feet or reduce

 

 

light in the room.

 

the light in the room.

Remote control does

 

There is an obstacle in the path of the beam

 

Clear the path of the beam and/or aim the remote

not operate.

 

or remote is not aimed at the sensor.

 

at the sensor.

 

 

The batteries are weak or installed incorrectly.

 

Replace the batteries or install correctly.

PARENTAL CONTROL (V-CHIP)

 

 

 

 

V-Chip setting is turned off.

 

 

Turn V-Chip setting on.

 

 

 

 

Parental control

 

News or sports event being broadcast.

 

 

Parental Control does not work with news or

protection is not

 

 

 

 

sporting events.

working properly.

 

Ratings not set.

 

 

Set ratings as desired.

 

 

 

 

 

 

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Memorex MT1701 manual Troubleshooting Guide, Symptom Possible Cause Possible Solution Power, TV Broadcast Reception