Terms you should know
Terms you should know
Attendant - the attendant is a telephone operator in your organization.
Directory Number (DN) - a DN is any extension on a telephone.
Flexible Feature Codes (FFCs) - your system may use FFCs to access some of your telephone’s features. For your convenience, the FFCs for your system can be printed on a page located at the back of this guide.
Meridian 1 - the Meridian 1 PBX is an office communications system.
Private Line - a Private Line may be assigned to your telephone. With this line, you may reach any outside number without dialing the digit(s) which you normally use to get an outside line. Internal extensions cannot be dialed from a private line.
Primary Directory Number (DN) Key - the key on your telephone which corresponds to the main number of the telephone.
Ringback/ring tone - ringback/ring tone is the sound you hear when a call you’ve made is ringing at its destination.
Interrupted Dial Tone - a broken, or pulsed dial tone that you will hear when accessing some of your telephone’s features.
Special Dial Tone - three consecutive tones followed by a dial tone that you will hear when accessing some of your telephone’s features.
Shared Directory Numbers - a DN (extension) that is shared by two or more persons.
Switchhook - the switchhook is the button which the handset presses down, disconnecting your call when you replace the handset.
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