Frequently asked questions
Fault | Possible cause and solution | |
|
| |
The touch keys do not | An internal fault has occurred. | |
respond. The coffee | ^ Open the unit door. | |
machine can no longer | The current process is stopped. | |
be operated. | ||
| ||
| ^ Disconnect the power supply by unplugging the | |
| machine's power cord. | |
|
| |
The coffee machine | The system lock feature has been activated. | |
does not turn on at the | ^ Deactivate the system lock (see "Settings – System | |
programmed and | lock"). | |
activated "Turn on at" |
| |
No weekdays have been selected. | ||
time. | ||
| ^ Check the timer settings and adjust if necessary (see | |
| "Settings – Timer"). | |
|
| |
| The coffee system was not used after being turned on | |
| three times in a row automatically. | |
| ^ Turn the machine on and prepare a beverage. | |
|
| |
The display messages | The contrast or brightness of the display is too low. | |
are difficult to read. | ^ Adjust these settings (see "Settings – Display | |
| brightness"). | |
|
| |
After the unit has been | There is limescale | |
turned on, the message | ^ Turn off the coffee machine using the On/Off button | |
"Push the water | . Wait for approx. 1 hour. | |
container in until it | ^ Turn the machine on again. As soon as "Preheating" | |
engages" appears | ||
appears, tap the key, select "Maintenance" and | ||
although the tank is full | ||
then "Descale unit". | ||
and inserted. | ||
| ||
The unit does not rinse. | ^ Descale the coffee machine. | |
|
| |
The milk lines are being | The milk pipework or the air intake hose is clogged. | |
rinsed but no rinse | ^ Follow the instructions in "Cleaning clogged milk | |
water comes out of the | pipework". | |
main dispenser. "Push |
| |
the water container in |
| |
until it engages" is |
| |
displayed. |
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