Frequently asked questions
The unit suddenly turns off.
–Is the machine programmed to switch off after a programmed time?
–The water temperature could be to high.
–There could be pebbles within the coffee beans. The unit shuts off after 20 secs. to avoid damages.
–Is the machine plugged in?
–The machine goes into standby mode when not used for a programmed time. See "Settings - Timer - Turning off after".
–The unit is locked until the water has cooled.
–Call Miele's Technical Service Department.
–Plug in the machine.
The door cannot be closed.
Check if all containers are properly inserted.
The door is hard to open and close, and the gasket of the connector is pulled off.
Adjust the door with the door hinges. See "Installation - Adjusting the door hinges".
The gasket of the coffee dispenser connector is damaged and leaking.
–The gasket is worn.
–Check the door. Is the alignment off from damage to the gasket?
–Change the gasket with a new one (supplied).
–Adjust the door with the door hinges. See "Installation - Adjusting the door hinges".
The grind control lever will not move.
Close the unit and prepare a coffee/espresso. The grind grade can now be reset.
The brew unit cannot be taken out.
The brew unit is not in the correct position.
Close the door and turn the appliance on. The brew unit will position itself into the correct position.
The cover of the ground coffee funnel cannot be pushed in properly.
Close the lid of the ground coffee funnel.
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