Frequently asked questions
"F" messages
F 10 or F 17
No water is dispensed.
–The water tank is not inserted properly. Take it out and reinsert correctly.
–The water tank was not filled correctly during the descaling process. Fill the water tank up to the correct mark.
–After fixing the fault, the machine turns off then on again. Start the desired preparation again.
–If the message still appears contact Technical Service.
F 73 or "Check brew unit"
The brew unit is clogged and cannot reset to the correct position.
–Select "Clear".
–Take out and clean the brew unit. See "Cleaning and Care - Brew unit".
–Reinsert the brew unit and close the door.
–If the message still shows contact Technical Service.
F 94
The plumbed water intake is faulty.
–Check for kinks in the water intake hose and open the water supply all the way.
–If the fault is still displayed, call Technical Service.
The message "Too much ground coffee" appears in the display.
If too much ground coffee passes through the coffee chute the machine is unable to process it so it can be emptied into the waste container.
– Select "OK".
The machine is now ready for use.
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