Frequently asked questions
With the aid of the following guide, minor problems can be fixed without a service call.
What if … | Possible fault | Fix |
the machine does not | The door is not | Close the door firmly. |
start? | properly closed. |
|
| The fuse is defective | Make sure the circuit breaker |
| or the breaker has | has not tripped. |
| tripped. |
|
a few minutes after | – The water valves | – Turn the program selector to |
starting a program, the | are closed. | "Stop" f (the fault code |
"Fill/Drain" indicator | – The filters in the | goes out). |
flashes and the fault | water inlet hose | – Press the "On/Off" button to |
code "F..E" appears in | are dirty. | turn the machine off. |
the display? | – Water pressure is | – Open the water valve or |
| ||
| too low. | clean the filters (see |
|
| "Machine care"). |
|
| – Turn the machine on again |
|
| and reselect the program. |
the wash cycle finishes | – The drain hose is | – Turn the program selector to |
too early, the "Fill/Drain" | kinked. | "Stop" f (the fault code |
indicator flashes, and | – The drain pump is | goes out). |
the fault code "F A" | blocked. | – Press the "On/Off" button to |
appears in the display? |
| turn the machine off. |
|
| – Remove any kinks in the |
|
| hose. Clean the drain pump |
|
| (see "Machine care"). |
|
| – Turn the machine on, run the |
|
| drain program then restart |
|
| the original program (see |
|
| additional program "Drain" |
|
| and "Turning on"). |
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