Technical Service
In the event of a fault which you cannot easily fix yourself, please contact the Miele Technical Service Department using the information on the back of this manual.
When contacting Technical Service quote the serial number and model of the cooktop. This information is visible on the silver data plate.
MieleCare
(USA only)
MieleCare, our Extended Service Contract program; gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability and longevity of your Miele appliance.
Please note that unless expressly approved in writing by the Miele Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home.
To learn more about MieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at: http://miele.com/mielecare
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