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3Com 155 PCI manual B Technical Support, Online Technical Services, 3Com Bulletin Board Service

Models: 155 PCI

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B TECHNICAL SUPPORT

B TECHNICAL SUPPORT

3Com provides easy access to technical support information through the variety of services described in this appendix.

Online Technical Services

3Com offers worldwide product support 24 hours a day,

7 days a week, through the following online systems:

■3Com Bulletin Board Service (3ComBBS)

■World Wide Web site

■3ComForum on CompuServe®

■3ComFactsSM automated fax service

3Com Bulletin Board Service

3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available via modem or ISDN, 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit.

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3Com 155 PCI manual B Technical Support, Online Technical Services, 3Com Bulletin Board Service

Contents

NETWORK INTERFACE CARDS USER GUIDE ATMLINK 155 PCIPublished February 3Com Corporation 5400 Bayfront Plaza Santa Clara, California LIFETIME WARRANTY Italy, Greece, Spain, Portugal, Malta CONTENTS Product FeaturesATMLink Utility Description ELAN Allocation Loading the Server DriverBefore You Begin Running the External Loopback Test Starting the Diagnostic UtilityChanging Action on Error VCC StatisticsAccess by Digital Modem Online Technical Services3Com Bulletin Board Service Access by Analog ModemFIGURES 3C975-F ATMLink NIC Installed in the ChassisNetwork Settings Window viii Additional Driver Actions Screen Adding an AdditionalATMLink Utility Windows NIC information WindowTABLES 3C975 ATMLink NIC NetWare Install Utility ConﬁgurationLED Activity How to Use This Guide ABOUT THIS GUIDEIntroduction SETDefault !0 -IP NETaddr = ConventionsConventions NetLogincommands SETDefault !0 -IP NETaddr =1 INTRODUCTION Product Features3C975-F 3C975-UTP Interim Local Management Interface ILMI 3.0 serviceTrafﬁc shaping user-deﬁned maximum peak rate per ELAN Figure 1-1 3C975-F and 3C975-UTP ATMLink NICsBroadcast and Unknown Server BUS Emulated LAN ELAN OverviewLAN Emulation Client LEC found on all end stations LAN Emulation Conﬁguration Server LECS LAN Emulation Server LESNetwork Driver Description Software DescriptionsOnly one LEC per NIC is supported in NetWare Diagnostic Utility DescriptionATMLink Utility Description An ATMLink utility for Microsoft Windows NT and for1-6 CHAPTER 1 INTRODUCTION 2 HARDWARE INSTALLATION Installation OverviewInstalling the 3C975 ATMLink NIC 3 Turn off the power to the computer system and any attached devices 9 Write down the MAC address of the NIC and note which slot you used 13 Connect the power cables and turn on the power to the computer The physical installation of the ATMLink NIC is now complete14 Connect the 3C975 ATMLink NIC to the network INSTALLATION Driver Installation OverviewWINDOWS NT DRIVER Driver Installation Requirements Hardware RequirementsMemory Requirements Driver Installation Requirements Software RequirementsRules for Using Resilient Server Links Resilient Server Links OverviewNIC Information Requirements Before You Begin Driver Installation Summary for Experienced UsersPart One NIC Detection, Resilient Server Links, and ELAN Allocation Part Two NIC and ELAN Conﬁguration 7 Click Continue Installing the Network DriverNIC Detection, Resilient Server Links, and ELAN Allocation 5 Click Add AdapterFigure 3-1 Network Settings Window Figure 3-2 Add Network Adapter Installing the Network DriverFigure 3-3 Insert Disk Dialog Box 8 Insert the ATMDisk diskette for Windows NT in a ﬂoppy disk drive 10 Select 3Com ATMLink PCI NIC 3C975 and click OKThe maximum number of ELANs per NIC is NIC and ELAN Conﬁguration Installing the Network Driver Local NIC Parameters speciﬁc to each NIC in a computer systemEthernet, 4542 for 4 Mbps token ring ELAN Parameters speciﬁc to each ELAN Select Automatic using ILMI for ILMITo conﬁgure NICs and ELANs, follow these steps You can conﬁgure the NICs in any order that you wish3 Change the global NIC parameters if necessary 5 Select an ELAN name and then click Conﬁgure ELAN 7 Click Save & Exit to exit the 3Com ATMLink Installation window All entries and edits to the 3Com ATMLink Installation and6 When all the clients are conﬁgured, click OK The 3Com ATMLink Installation window shown in Figure 3-8 reappears9 Edit the TCP/IP parameters Verifying Driver Installation and Conﬁguration Removing an ELAN Enabling and Disabling ELANsFigure 3-12 Select OEM Option Window Adding ELANsFigure 3-13 NIC Installation Dialog Box 3-22 CHAPTER 3 WINDOWS NT DRIVER INSTALLATIONFigure 3-14 Total Number of ELANs Dialog Box 6 Conﬁgure the new ELANs, and then click Save & Exit Windows NT system, perform the following procedure Adding SNMP Support3Com ATMLink SNMP LEC MIB Agent, as shown in Figure To manually install the ATMLink SNMP agent on yourFigure 3-16 Selecting the SNMP LEC MIB Agent 4 Click OK in the Network Settings window 5 Restart Windows NT3 Click OK The SNMP agent ﬁles are copied to the system hard disk Adding SNMP SupportNET WARE SERVER DRIVER INSTALLATIONDriver Installation Overview 4-2 CHAPTER 4 NETWARE SERVER DRIVER INSTALLATION Software Requirements Driver Installation RequirementsHardware Requirements Memory RequirementsRules for Using Resilient Links 4-4 CHAPTER 4 NETWARE SERVER DRIVER INSTALLATIONResilient Server Links Overview Resilient Server Links Overview Implementing Resilient Server Links in NetWareLoad the NLMs provided by 3Com on the ATMDisk diskette NBI.NLM Loading the Server Driverwhere # of buffers= 64 * number of ATMLink NICs Before You BeginDriver Installation Procedure The Driver Options screen appears, as shown in Figure 2 Select Driver options3 Select Conﬁgure network drivers 4-8 CHAPTER 4 NETWARE SERVER DRIVER INSTALLATIONThe Select a Driver screen appears, as shown in Figure 4 Choose Select a driver6 Insert the ATMDisk diskette for NetWare in a ﬂoppy drive 4-11 Conﬁguring LECs and Resilient Server LinksAfter the driver ﬁles are copied to the server, the ELAN Conﬁguration screen appears, as shown in FigureRange of Values The highlight bar moves to the TCP/IP option in the Protocols box 4 Press F3 to set the frame type 6 Enter the ELAN name Enter 1514 when communicating with Ethernet LAN segmentsEnter 4542 when communicating with 4 Mbps token ring LAN segments Enter 9232 when communicating with 16 Mbps token ring LAN segments4-16 CHAPTER 4 NETWARE SERVER DRIVER INSTALLATION 20 Select Save parameters and load driver Figure 4-10 Prompt to Add Additional LEC Select No to complete and exit the conﬁguration procedure4-18 CHAPTER 4 NETWARE SERVER DRIVER INSTALLATION 21 Do one of the followingFigure 4-12 Select a Driver Screen 4-20 CHAPTER 4 NETWARE SERVER DRIVER INSTALLATION NetWare Card Numbers and Multiple Physical NICsinstallation 2 Select LAN/WAN Information from the Available Options menuVerifying Driver Installation and Conﬁguration Verifying Driver Installation and ConfigurationEditing the AUTOEXEC.NCF File Figure 4-13 Sample of AUTOEXEC.NCF File Each LEC requires a separate load and bind commandOptional Keywords Required KeywordsRange of Values 2 Select NCF ﬁles options Removing an LEC from NetWare5 ATMLINK UTILITY Installing and Running the ATMLink Utility for Windows NTATMLink Utility Field Descriptions ELAN Information5-2 CHAPTER 5 ATMLINK UTILITY LES ATM Address Table 5-1 explains the Windows NT ELAN information ﬁeldsAutomatic-ATMLink LEC uses ILMI to connect with the LES Address or another ATM address to connect with the LECSNIC connection statistic ﬁelds are explained in Table NIC Connection StatisticsATMLink Utility Field Descriptions NIC InformationTable 5-3 describes the NIC information ﬁelds ResetInstalling and Running the ATMLink Utility for Novell NetWare 5-8 CHAPTER 5 ATMLINK UTILITY The NIC number shown in Figure 5-6 is the NetWare card numberThe ATMLink Utility Select a NIC screen appears, as shown in Figure The ATMLink utility main menu appears, as shown in FigureNIC Information ATMLink Utility Menu Options5-10 CHAPTER 5 ATMLINK UTILITY VCC StatisticsATMLink Utility Menu Options Table 5-5 describes the NetWare VCC statistics ﬁeldsELAN Statistics MAC address assigned to LEC it is an increment of the NIC base Reset NICQuit ATMLink Utility Menu OptionsDIAGNOSTICS AND TROUBLESHOOTINGOverview When to Use the Diagnostic Utility How to Use the Diagnostic Utility Starting the Diagnostic UtilityThe diagnostic utility cannot be run from an MS-DOS window The diagnostic utility main screen appears, as shown in Navigating Within the Diagnostic UtilityRunning the Internal Tests 4 Verify that all the internal tests are enabled Running the External Loopback Test 6-8 CHAPTER 6 DIAGNOSTICS AND TROUBLESHOOTING Figure 6-4 External Loopback Test ScreenFigure 6-5 Run Tests Screen Viewing Test Results 9 Click Start to run the External Loopback Test11 Remove the loopback plug and insert the network cable NIC Statistics Individual Test InformationFigure 6-7 NIC Statistics Screen Enabling and Disabling Individual Tests Changing the Test SetupChanging Action on Error File OptionsChanging the Number of Repetitions File Options Make sure the board is seated correctly in the slot What to Do If a Test Fails2 Inspect all cables and connections Fiber-Optic Loopback Plug Constructing Loopback PlugsLINK SC connector port LEDConstructing Loopback Plugs Figure 6-11 Clipping Together the Ends of the Same Fiber StrandRJ-45 Loopback Plug Link LED Link LEDHardware A SPECIFICATIONSNetwork Connections Standards ComplianceEnvironment Table A-1 lists the pin assignments for the RJ-45 connector RJ-45 Connector PinoutsB TECHNICAL SUPPORT Online Technical Services3Com Bulletin Board Service World Wide Web Site International access numbers are 3ComFacts Automated Fax Service3ComForum on CompuServe Call 3ComFacts using your touch-tone telephoneSupport from Your Network Supplier To obtain an RMA number, call or fax Returning Products for RepairGLOSSARY ATM ForumATM LAN KB Kilobytes. 1024 bytes LANE CellEnd station ELAN Emulated LAN. See LANE ILMILECS Node SONET 6 GLOSSARY Well-known AddressNumerics INDEXPage INDEX maximum peak cell rate value 1-5 Maximum VCCs Allowed, NetWarePage Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters FCC CLASS A VERIFICATION STATEMENT The Interference Handbook FCC CLASS B CERTIFICATION STATEMENT 3Com Corporation Model No 3C975-F3COM END USER SOFTWARE LICENSE AGREEMENT UNITED STATES GOVERNMENT LEGENDS For units of the Department of DefenseFor civilian agencies