Frequently asked questions
Repairs to electrical appliances must only be carried out by a qualified and trained person in accordance with local and national safety regulations. Repairs and other work by unqualified persons could be dangerous.
The following section will help you avoid placing a service call by identifying issues you may encounter while operating the machine:
A wash program cannot be started
Issue | Possible cause |
| Solution |
The display stays | The washer has no | Check to determine if: | |
blank and no indicator | power. | – | the washer is plugged in. |
illuminates. |
| – | the circuit breaker has |
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| ||
|
|
| tripped. |
Immediately after the | The "child entrapment | Open the drum door. | |
program start the | sensor" has reacted. | Check the drum. | |
washer cancels the |
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|
|
program. |
| Restart the program. | |
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