Frequently asked questions
Poor wash results
Issue | Possible cause | Solution |
The wash does not | Liquid detergents do not | – Use powdered bleach. |
come clean with | contain bleaching | – Do not put liquid detergent |
liquid detergent. | agents. Fruit, coffee and | and stain remover together in |
| tea stains cannot be | the same wash compartment. |
| effectively removed. |
|
Laundry has a | An inadequate amount of | – Add more detergent to the |
gray, sticky | detergent was used to | laundry or use a liquid |
residue. | dissolve greasy deposits | detergent. |
| in heavily soiled laundry | – Run the "Sanitize" program |
| (e.g. grease, oils or | without laundry using liquid |
| lotions). | detergent to clean the |
|
| washer before using it for |
|
| laundry again. |
| The hot water pressure it | The water pressure must be at |
| too low. | least 14.5 psi (1 bar). |
| The hot water | The hot water temperature must |
| temperature is too low. | be at least 130°F (55°C). |
There is white | The detergent was not | – After drying, remove white |
detergent residue | completely dissolved | residue with a clothing brush. |
on dark laundry. | because of hard water. | – Add a water softener to the |
|
| detergent for future loads. |
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