After sales service
Repairs
In the event of a fault which you cannot fix yourself, please contact Technical Service using the information on the back of this manual.
Please quote the model and serial number of your appliance when contacting the Technical Service Department.
Both can be found on the data plate visible above the front glass on the inside of the door.
PC Update
The indicator marked PC allows a technician to make use of new technology. When, for example, new programs are developed or new fabrics are introduced, a service technician will be able to modify existing program cycles accordingly.
Miele will provide information when such possibilities become available.
Optional accessories
Optional accessories are available through your Miele dealer or Miele.
MieleCare
(USA only)
MieleCare, our Extended Service Contract program; gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCare is the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability and longevity of your Miele appliance.
Please note that unless expressly approved in writing by the Miele Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home.
To learn more about MieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at:
http://mieleusa.com/mielecare
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