Frequently asked questions
General problems with the washer
Issue | Possible cause | Solution |
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The washer shakes | The four feet are not resting | Level the machine (see |
during the spin cycle. | evenly on the floor. | "Leveling the washer"). |
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There are unusual | There is no fault. Lapping sounds at the beginning | |
sounds coming from | and end of the drain process are normal. | |
the drain pump. |
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Large residues of | The water pressure is too | Clean the water intake |
detergent remain in the | low. | hose filter under running |
dispenser drawer. |
| water and carefully |
|
| remove any large |
|
| particles. |
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| Water softeners tend to | Clean the detergent |
| clump. | drawer. In the future add |
|
| the detergent first then |
|
| the water softener. |
The fabric softener is | The siphon tube is either | Clean the siphon tube, |
not completely | positioned incorrectly or | see "Cleaning and care - |
dispensed or too much | clogged. | Cleaning the detergent |
water remains in the |
| drawer". |
"Softener" |
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|
compartment. |
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The display shows a | The display language was | Select the display |
foreign language. | adjusted. | language. See "Setting |
|
| the display language". |
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