Common Windows Problems | Samsung ML-2010 Series instruction

Common Windows Problems

Problem	Possible Cause and Solution

“File in Use” message	Exit all software applications. Remove all software from
appears during	the StartUp Group, then restart Windows. Reinstall the
installation.	printer software.

“General Protection	Close all other applications, reboot Windows, and try
Fault”, “Exception OE”,	printing again.
“Spool32”, or “Illegal
Operation” messages
appear.

Note: Refer to Microsoft Windows 98, Me, 2000 or XP User’s Guide that came with your PC for further information on Windows error messages.

	Common Macintosh Problems

Problem		Possible Cause and Solution

There is described
"driver not installed"		• Software is not installed correctly. Reinstall the software.
at Product List
at Product List		See Software User’s Guide.
Window after you		See Software User’s Guide.
Window after you		• Make sure that you are using a high-quality cable.
click Add and Select		• Make sure that you are using a high-quality cable.
click Add and Select
USB.

Your product not		• Make sure that the cables are connected correctly and the
listed at Product List		• Make sure that the cables are connected correctly and the
listed at Product List		printer is turned on.
Window after you		printer is turned on.
Window after you		• Make sure that the correct printer driver has been selected
click Add and Select
click Add and Select		at Product List Window after you click Add and Select USB.
USB.		at Product List Window after you click Add and Select USB.
USB.

5.18 SOLVING PROBLEMS

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Samsung ML-2010 Series manual Common Windows Problems, Common Macintosh Problems, Problem Possible Cause and Solution

Contents

ML-2010 Series About the User’s Guide Contact Samsung World Wide Hungary Contents Redistributing Toner Replacing the Toner Cartridge Cleaning the Outside Cleaning the InsideCommon Windows Problems Common Linux Problems Important Precautions and Safety Information 17SAVE These Instructions Environmental and Safety Consideration Ozone Safety Radio Frequency Emissions Declaration of Conformity European Countries Page Introduction Macintosh Special FeaturesYou can print in Windows 98/Me/2000/XP Feature Printer Driver Features Front View Printer Components Rear View Description On Line/Error and Toner Save LEDsSee Troubleshooting Error Messages on Understanding the Control Panel Function Description Cancel button Setting Up Your Printer Components may differ from one country to another UnpackingPaper Cover a Clearance Space Selecting a LocationCarefully remove all of packing tape from the printer Grasp the front cover and pull it toward you to open Installing the Toner Cartridge Setting UP Your Printer Setting UP Your Printer You can load approximately 150 sheets of paper in the tray Loading Paper Load paper with the print side facing up Connecting a Printer Cable Turning the Printer on Printing a Demo Demo page shows the printer’s current configuration Linux Driver Installing Printer SoftwareGuide Macintosh Driver Requirements System Requirements Using Print Materials Choosing Paper and Other Materials Plain paper Type, Input Sources and CapacitiesGuidelines for Paper and Special Materials Paper Type Input Source/Capacity a Paper Tray Manual tray Only use labels recommended for laser printers Using Print Materials Verifying the Output Location Using the Tray Repeat this step for every page to be printed Using the Manual TraySide up Printing on Special Materials Using Print Materials Load letterheads in the manual tray with the design face Canceling a Print JobThere are two ways to cancel a print job Press the Cancel button on the control panel To stop a print job from the Printers folder Cancel button Maintaining Your Printer Toner cartridge storage Maintaining the Toner Cartridge Redistributing Toner Maintaining Your Printer Replacing the Toner Cartridge Using the Toner Save Mode Cleaning the Inside Cleaning the PrinterCleaning the Outside Remove the manual tray by pulling it out Plug in the power cord, and turn the printer on Pick-up Roller Consumables and Replacement PartsItems Yield Average Transfer Roller Solving Problems Line/Error LED is on Troubleshooting ChecklistCheck Solution Problem Possible Cause Solution Solving General Printing Problems Software User’s Guide Software User’s Guide. Try printing a But are blank Defective or out Toner Text is wrongGarbled, or Paper Exit Area Clearing Paper Jams Paper gently out Paper Feed Area Around the Toner Cartridge Manual Tray Tips for Avoiding Paper Jams Print Quality Checklist Solving Print Quality Problems Print Solving Print Quality ProblemsProblem Solution Light or faded Change to a lighter weight pages. See Paper Scratched. Install a new toner cartridgeDirty. Clean the LSU. See Cleaning the Inside on 4.6. Contact your service representative Skew ScatterMisformed Characters Black pages Wrinkles or Curl LED pattern Troubleshooting Error Messages See Software User’s Guide Common Windows ProblemsCommon Macintosh Problems Problem Possible Cause and Solution /etc/printcap file Common Linux Problems Rotated and cropped Length of the option string that can be passed toMemory usage Am trying to print a Printing Errors Owning the spooler daemon On my PCL or SPLError messages printing Your software vendor to inform them of the issue Solving Problems Printer Specifications Paper Specifications Specifications Operating Environment Printer SpecificationsSpecifications and Description 358 x 299 x 217 mm / 14.1 x 11.8 x 8.5 Overview Paper Specifications 16 to 43 lb 60 to 165 g/m2 bond Maximum size Legal Size mm/in.a Weight CapacitybSupported Sizes of Paper Symptom Problem with Solution Paper Guidelines for Using Paper Output Tray Capacity Paper SpecificationsCategory Specifications Paper Output Capacity Printer and Paper Storage Environment Index Page Software User’s Guide Installing Printer Software in Windows Setting Up a Host Computer Setting Up a Client Computer Using Your Printer in Linux Installing Printer Software in Windows Installing Printer Software in Windows Changing the Software Language Choose the type of installation Removing Printer Software Reinstalling Printer Software Select your printer driver from the Name drop-down list Printing a DocumentBasic Printing Layout Options Printer SettingsLayout Tab Orientation Scaling Paper TabCopies Size Darkness ResolutionToner Save Mode Graphics Tab Printer Tab Extras TabAbout Tab Using Help Using a Favorite Setting Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing Printing Booklets Printing Posters Printing on Both Sides of Paper Manual Duplex Fitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged Document Watermark section. The Edit Watermark window appears Using WatermarksUsing an Existing Watermark Creating a Watermark Deleting a Watermark Using OverlaysWhat is an Overlay? Editing a Watermark Using a Page Overlay List box Click Delete Overlay Deleting a Page OverlayIf necessary, click Confirm Page Overlay When Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer Locally → your printer driver name → Troubleshooting Guide Opening the Troubleshooting GuideChanging the Status Monitor Program Settings Using Status Monitor Recommended Capacities Using Your Printer in LinuxSystem Requirements Supported OS Installing the Printer Driver Changing the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Using Your Printer with a Macintosh Installing Software for MacintoshInstall the Printer driver Uninstalling the Printer driver For a USB-connected Macintosh Setting Up the PrinterPrinting For a Network-connected Macintosh Paper Type Changing Printer SettingsLayout Setting Printer Features Setting Select the page order from the Layout Direction option Printing Multiple Pages on One Sheet of Paper Language, change 4 Layout properties, set Page Rev