Problem

Solution

 

 

Wrinkles or

• Ensure that the paper is loaded properly.

creases

• Check the paper type and quality. See “Paper

 

Specifications” on page 6.3.

• Turn over the stack of paper in the input tray. Also try rotating the paper 180° in the feeder.

Back of printouts

• The transfer roller may be dirty. See “Cleaning the Inside”

are dirty

on page 4.6.

 

 

 

 

• Check for leaking toner. Clean the inside of the printer.

 

 

 

 

 

 

 

 

 

 

Black pages

• The toner cartridge may not be installed properly. Remove

 

 

 

the cartridge and reinsert.

 

 

 

• The toner cartridge may be defective and need replacing.

 

 

 

Install a new toner cartridge.

 

 

 

• The printer may require repair. Contact a service

 

 

 

representative.

 

 

 

 

Loose toner

• Clean the inside of the printer.

 

 

• Check the paper type and quality. See “Paper

 

 

 

 

Specifications” on page 6.3.

 

 

• Install a new toner cartridge.

 

 

• If the problem persists, the printer may require repair.

 

 

Contact a service representative.

 

 

 

 

 

 

5

SOLVING PROBLEMS 5.15

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Image 68
Samsung ML-2010 Series manual Wrinkles or, Black pages