Problem

Possible Cause

Solution

 

 

 

The printer

The printer driver may

Reinstall the printer driver; see

does not print.

be incorrectly

Software User’s Guide. Try printing a

(continued)

installed.

demo page.

 

 

 

 

The printer is

Check the LEDs on the control panel to

 

malfunctioning.

determine if the printer is indicating a

 

 

system error.

 

 

 

The machine

The paper source

For many software applications, the paper

selects print

selection in the printer

source selection is found under the Paper

materials from

properties may be

tab within the printer properties. Select the

the wrong paper

incorrect.

correct paper source. For details, see

source.

 

Software User’s Guide.

 

 

 

Paper does not

Paper has not been

Remove paper from the tray and reload it

feed into the

loaded correctly.

correctly.

printer.

 

 

There is too much

Remove excess paper from the tray.

 

 

paper in the tray.

 

 

 

 

 

The paper is too thick.

Use only paper that meets the

 

 

specifications required by the printer.

 

 

 

Print job is

The job may be very

Reduce the complexity of the page or try

extremely

complex.

adjusting the print quality settings.

slow.

 

The maximum print speed of the printer

 

 

 

 

is 20(A4) or 22(Letter) pages per minute.

 

 

 

 

If using Windows 98/

From the Start menu, choose Settings

 

Me, the Spooling

and Printers. Right-click the your

 

Setting may be set

printer icon, choose Properties, click

 

incorrectly.

the Details tab, and then choose the

 

 

Spool Settings button. Select the

 

 

desired spool setting.

 

 

 

Half the page

The page layout is too

Simplify the page layout and remove any

is blank.

complex.

unnecessary graphics from the document.

 

 

 

 

The page orientation

Change the page orientation in your

 

setting may be

application.

 

incorrect.

 

 

 

 

 

The paper size and

Ensure that the paper size in the print

 

the paper size settings

settings matches the paper in the tray.

 

do not match.

 

 

 

 

5.4 SOLVING PROBLEMS

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Image 57
Samsung ML-2010 Series manual Software User’s Guide. Try printing a