Appendix A: Troubleshooting

Diagnosing Switch Indicators

 

Table A-1 Troubleshooting Chart

Symptom

Action

 

 

PWR LED is Off

• Check connections between the switch, the power cord and the wall

 

outlet.

 

• Contact your dealer for assistance

 

 

PWR LED is Amber

• Internal power supply has failed. Contact your local dealer for

 

assistance.

 

 

Diag LED is Amber

• Power cycle the switch to try and clear the condition

 

• If the condition does not clear, contact your dealer for assistance

 

 

Stack Master LED is Flashing

• The stack has not completed its initial configuration. Wait a few

Amber

minutes for the process to complete.

 

• If flashing continues, check that the Master Select button is pressed in

 

on only one switch.

 

• Check that all stacking cables are properly connected.

 

 

Link LED is Off

• Verify that the switch and attached device are powered on.

 

• Be sure the cable is plugged into both the switch and corresponding

 

device.

 

• If the switch is installed in a rack, check the connections to the

 

punch-down block and patch panel.

 

• Verify that the proper cable type is used and its length does not exceed

 

specified limits.

 

• Check the adapter on the attached device and cable connections for

 

possible defects. Replace the defective adapter or cable if necessary.

 

 

Diagnosing Power Problems with the LEDs

The Power and RPS LEDs work in combination to indicate power status as follows.

 

 

Table A-2 Power/RPS LEDs

Power LED

RPS LED

Status

 

 

 

Green

Amber

Internal power functioning normally; RPS plugged in.

 

 

 

Green

Off

Internal power functioning normally; RPS not plugged in.

 

 

 

Amber

Green

Internal power faulty; RPS delivering power.

 

 

 

Off

Off

Both internal power and RPS unplugged or not functioning.

 

 

 

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Milan Technology MIL-SM4804G manual Appendix a Troubleshooting, Diagnosing Switch Indicators