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Mitel
NETVISION PHONE manual
- page 6
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-iii-
ACD AGENT FEATURES
20
ACD Agent Log in / Log out
21
ACD Agent Make Busy
21
ACD Agent Work Timer
22
Call an ACD Agent
22
REGULATORY AND PATENT INFORMATION
23
Contents
Main
Page
Notice
Contents
Page
Page
Page
-2-
ABOUT YOUR NETVISION PHONE
BATTERY CHARGING
Charge/Discharge
Battery attaching/detaching
Placing the battery in the charger
WARNINGS!
OPTIONAL ACCESSORIES
BASIC OPERATION
Turning the phone on and off
Connecting to the network
Shared vs. Personal Phones
Out of Range
Logging on to a shared phone
To log on to a shared phone:
To log off a shared phone:
MAKING AND ANSWERING CALLS
Answering a Call
To select an answering mode:
Identifying a Caller
To alternate between the caller's number and name:
Making a Call
Intercom Calling
To place an intercom call:
Adjusting the Volume During a Call
To adjust the earpiece volume for the current call only:
Ending a Call
Redial
To redial any of the last eight numbers dialed:
Speed Call - Personal
To add or replace a number in your personal Speed Call list:
To clear the speed-call list:
CALL HANDLING
Two-line Calling
To place another call without disconnecting the first call:
To alternate between the two calls (Call Swap):
Transfer
Conference
To expand a conference to five parties (including yourself):
To exit a Conference:
Call Re-routing / Message Waiting
To retrieve your messages:
USING ADVANCED FEATURES
Call Pickup
To answer a call that is ringing at another phone in your Pickup Group:
To answer a call that is ringing at another extension that is not in your Pickup Group:
Call Park Retrieve
Camp-on
Do Not Disturb
Microphone Mute
Message Paging
Night Answer
CUSTOMIZING YOUR PHONE
Ringer Style
Ringer Volume
To adjust the ringer volume while the phone is idle:
Earpiece Volume
To set the volume for all calls:
Auto-Answer Ring
ACD AGENT FEATURES
ACD Agent Log in / Log out
To log in or out:
ACD Agent Make Busy
ACD Agent Work Timer
To cancel the after work timer from an idle phone:
Call an ACD Agent
To call another ACD agent:
-23-
REGULATORY AND PATENT INFORMATION
Radio Frequency Interference Requirements:
Radio Frequency Interference Requirements - Canada
Applicable Directives:
Applicable Standards: