Call Handling | Mitel NETVISION PHONE manual

MAKING AND ANSWERING CALLS	9
Answering a Call	9
Identifying a Caller	9
Refusing a Call	9
Making a Call	10
Intercom Calling	11
Adjusting the Volume During a Call	11
Ending a Call	11
Redial	12
Speed Call - Personal	12
Speed Call - System	12
CALL HANDLING	13
Two-line Calling	13
Transfer	13
Conference	14
Call Re-routing / Message Waiting	14
USING ADVANCED FEATURES	15
Call Pickup	15
Call Park Retrieve	15
Camp-on	16
Do Not Disturb	16
Microphone Mute	17
Message Paging	17
Night Answer	17
CUSTOMIZING YOUR PHONE	18
Ringer Style	18
Ringer Volume	19
Earpiece Volume	19
Auto-Answer Ring	19
Display Contrast Control	19
Key Locking	20

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Mitel NETVISION PHONE manual Call Handling

Contents

User Guide 3300 ICP Page Contents Call Handling ACD Agent Features Important Information about Wireless Phones About Your Netvision Phone Charge/Discharge Battery ChargingBattery attaching/detaching Placing the battery in the charger Turning the phone on and off Optional AccessoriesBasic Operation Connecting to the network Out of Range Shared vs. Personal Phones To log off a shared phone Logging on to a shared phoneTo log on to a shared phone Making and Answering Calls Refusing a CallAnswering a Call Identifying a Caller Extension and Outside Number Dialing Making a Call Ending a Call Adjusting the Volume During a CallIntercom Calling Speed Call System RedialSpeed Call Personal Transfer Call HandlingTwo-line Calling Call Re-routing / Message Waiting ConferenceTo expand a conference to five parties including yourself To exit a Conference Call Pickup Using Advanced FeaturesCall Park Retrieve To retrieve a parked call To activate or deactivate DND Camp-onDo Not Disturb Night Answer Microphone MuteMessage Paging Ringer Style Customizing Your Phone Earpiece Volume Ringer VolumeAuto-Answer Ring Display Contrast Control Key Locking ACD Agent FeaturesTo lock the keypad To unlock the keypad To log in or out ACD Agent Log in / Log outACD Agent Make Busy To cancel the after work timer from an idle phone ACD Agent Work TimerCall an ACD Agent To call another ACD agent Radio Frequency Interference Requirements Regulatory and Patent Information