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Mitel UC360 manual Placing a Consultation Call on Hold, To put a consultation caller on hold

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UC360 Administration and User Guide

Placing a Consultation Call on Hold

To put a consultation caller on hold:

•Tap Hold on the call fly-out bar

When a consultation participant is put on hold, the ring around the photo flashes. You are re-connected to your conference call, if one exists.

To retrieve the held call:

After a short period of time, the call fly-out bar shrinks back to its contracted position on the left and continues to flash while on hold.

•If necessary, press first to expand the call fly-out bar

•Tap to retrieve the call

The Hold button toggles between Hold and Retrieve.

Page 30

Image 30

Mitel UC360 manual Placing a Consultation Call on Hold, To put a consultation caller on hold, To retrieve the held call

Contents

ADMINISTRATION AND USER GUIDE UC360 COLLABORATION POINTMITEL UC360 Administration and User Guide TrademarksChapter 2 About the UC360 Table of ContentsChapter 1 Introduction Chapter 3 Conference AppChapter 4 Contacts App Chapter 5 Desktop AppsUC360 Administration and User Guide Chapter 6 UC360 Configuration Table of ContentsUC360 Administration and User Guide Using Piscel SmartOfficeExternal Keyboard - Supported Keys Upgrade System SoftwareCHAPTER INTRODUCTIONUC360 Administration and User Guide Introduction IntroductionUC360 Collaboration Point - Remote Collaboration/Video Appliance UC360 Product VariantsUC360 Collaboration Point - Audio and In-Room Presentation UC360 Administration and User GuideAbout This Document Related DocumentationIntroduction UC360 Administration and User Guide ABOUT THE UC360 CHAPTERUC360 Administration and User Guide About the UC360 About the UC360UC360 Administration and User Guide Main Screen - Conference AppFunction Keys Function ButtonSettings Menu BarWhen you press the Menu button, the menu bar is displayed About the UC360Using Gestures Status BarUC360 Administration and User Guide Adjusting the Ringer Volume Using Clean ModeAdjusting the In-Call Volume Adjusting BrightnessUsing the Keyboard UC360 Administration and User GuideCONFERENCE APP CHAPTERUC360 Administration and User Guide Conference App Emergency CallsTo make an Emergency Call Warning for emergency number dialingMaking a Conference Call To make an audio or video conference callUC360 Administration and User Guide Making a Consultation Call To make a consultation callConference App Saucer Icon UC360 Administration and User GuideAnswering an Incoming Call Conference AppAbout Incoming Calls UC360 Administration and User GuideTo retrieve the held call Placing a Conference Call on HoldTo put an individual caller on hold To put the entire conference on holdUC360 Administration and User Guide Placing a Consultation Call on HoldTo put a consultation caller on hold To retrieve the held callMuting a Conference Call Switching Between CallsTo switch between the conference call and a consultation call To mute a callTo end the entire conference call Ending a Conference CallEnding a Consultation Call To end a call with a single participantCleaning Up after a Conference Call Conference AppVideo Calls Additional Information You May Need to KnowAudio Calls UC360 Administration and User GuideConference Call Avatar Conference AppUC360 Administration and User Guide CONTACTS APP CHAPTERUC360 Administration and User Guide Contacts App About ContactsFinding Contacts TaskOnce you tap a contact name, the following screen pops up Calling a ContactUC360 Administration and User Guide TaskSearching for a Contact Contacts AppYou can use the dial pad to call a number Tap Using the Dial PadUC360 Administration and User Guide The following screen is displayedDESKTOP APPS CHAPTERUC360 Administration and User Guide About Displaying and Sharing Presentations Launching Shared or Non-Shared ApplicationsDesktop Apps Sharing Presentations To adjust the cameraIf you are using Windows 7, do the following To display your presentationTips on Presentation Sharing and Video Desktop AppsUsing Remote RDP Setting Up Your Computer to Use Remote DesktopUC360 Administration and User Guide Launching Your RDP Session Desktop AppsPre-Saved Remote Computer UC360 Administration and User GuideNon-shared Use Using SmartOfficeLaunching SmartOffice Shared UseAccessing Help on SmartOffice UC360 Administration and User GuideBasic Rules on How Presentation Sharing Works Desktop AppsUC360 Administration and User Guide UC360 CONFIGURATION CHAPTERUC360 Administration and User Guide Launching Settings UC360 ConfigurationIntroduction Advanced Settings UC360 Administration and User GuideUC360 Configuration You have the following choices Logout System SettingsConfigure System Settings UC360 Administration and User GuidePrerequisites SIP SettingsAuthentication AccountProxy Server Address MediaRegistration Time Out Keep Alive IntervalView Current Network SettingsTools and Features Modify StaticEnable/Disable Use Pictures LDAP/AD SettingsLDAP Server Settings Enable/Disable Connect to MBGLDAP Search Directory UC360 ConfigurationLDAP Translations Plan Writing rulesUC360 Administration and User Guide Schedule updates LDAP Server UpdatesGet updates now UC360 ConfigurationDial plan notes Dial PlanWriting rules UC360 Administration and User GuideUC360 Configuration RDP Settings UC360 Administration and User GuideHistory UC360 ConfigurationAdvanced Settings Password UC360 Administration and User GuideCamera Settings Ethernet Camera FirmwareUC360 Configuration 3. Go to System Options - Maintenance 4. Click Restore Perform Factory Restore on Axis CameraAdd the Username and Password to UC360 Camera Settings Camera SecurityCountry Variant UC360 ConfigurationWARNINGMAKE SURE YOU UNMOUNT THE SD CARD BEFORE REMOVING IT Backup Import/ExportUnmount SD Card UC360 Administration and User GuideHTTP Server Upgrade Upgrade System SoftwareSD Card Upgrade HTTP Server Upgrade via MAS/MBGDebug Settings RebootUC360 Administration and User Guide Factory Reset UC360 ConfigurationScreen Saver UC360 Administration and User GuideLanguage Support UC360 ConfigurationMCD Programming for the UC360 UC360 Administration and User GuideUC360 Configuration User and Device ConfigurationDevice Type UC Endpoint 2. Fill in the following fields Last Name Enter the last nameSIP Service Selection UC360 Administration and User GuideAccess and Authentication UC360 ConfigurationMultiline Support UC360 Administration and User GuideSIP Device Capabilities UC360 Configuration2. Enable the following settings SDP OptionsUC360 Administration and User Guide 1. Select the SDP Options tab under SIP Device Capabilities2. Enable the following settings Allow Display Updates Signaling and Header ManipulationUC360 Configuration User P-Asserted Identify HeaderUC360 Administration and User Guide TimersDistinctive Ring Tones For the Distinctive Ring Tones, the settings should be the followingAPPENDIX A EXTERNAL KEYBOARD - SUPPORTED KEYSUC360 Administration and User Guide External Keyboard - Supported Keys External Keyboard - supported keysUC360 Administration and User Guide USING PISCEL SMARTOFFICE APPENDIX BUC360 Administration and User Guide Editing User Interface Basics Using Piscel SmartOfficeusing piscel smartoffice Accessing Help on SmartOfficeUC360 Administration and User Guide Double tap a word to select it