Mitel UC360 User Guide: Dial Plan and Administration Settings

UC360 Administration and User Guide

Dial Plan

The Dial Plan settings feature speed Dial Pad dialing by initiating a call as soon as the entered number matches one of the administrator-specified rules. When no rules match, pressing the Call button starts the call.

1.Press Settings

2.Press Advanced

3.Press System Settings

4.Press Dialing Plan

5.Enter the rules for the various dialing plans

The dial plan settings supports up to 5 lines of rules that when matched initiates the call.

Writing rules

•To match a specific digit or * or # enter it directly.

•To match any digit or * or # enter an X or x.

•To add additional rules on the same line separate with a semicolon. For example, 10 digit numbers starting with area codes 613 and 343 match with the rule 613XXXXXXX;343XXXXXXX

Dial plan notes

•Use care when designing a dial plan and verify the rules work as intended.

•Use rules without leading digits very carefully. A rule such as XXXX will prevent the phone from dialing any phone number longer than 4 digits since any 4 digit number will match.

•Useful to add rules like 911 emergency, 0 operator.

Dial plan example:

To support 3 digit extensions from 000-899 as well as trunk calls to area code 613 and 343 with a 9 prefix create your dial plan as follows:

Rule1 -> extensions 0000-8999

0XX;1XX;2XX;3XX;4XX;5XX;6XX;7XX;8XX

Rule 2 -> 1+10 digits dialing

91XXXXXXXXXX

Rule 3 -> 10 digit local dialing area code 613 and 343

9613XXXXXXX;9343XXXXXXX

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