TROUBLESHOOTING

WARNING

If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is low, contact your local gas supplier immediately.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

ODS/pilot lights, but flame

1.

Control knob not fully pressed in.

goes out when control knob is

2.

Control knob not pressed in long enough.

released.

3.Manual shutoff valve not fully open.

4.Thermocouple connection loose at control valve.

5.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by either low gas pressure, or a dirty or partially clogged ODS/pilot.

6.Thermocouple damaged.

7.Control valve damaged.

1.Press in control knob fully.

2.After ODS/pilot lights, keep control knob pressed in for 30 seconds.

3.Fully open manual shutoff valve.

4.Hand tighten thermocouple connection until snug, then tighten 1/4 turn more.

5a. Contact local gas company.

5b.Clean pilot with vacuum cleaner.

6.Replace thermocouple.

7.Replace control valve.

Burner does not light after ODS/

1.

Burner orifice is clogged.

1.

Clean orifice.

pilot is lit.

2.

Burner orifice diameter is too small.

2.

Replace burner orifice.

 

3.

Inlet gas pressure is too low.

3.

Contact qualified service person.

 

 

 

 

 

Burner backfires during com-

1.

Manifold pressure is too low.

1.

Contact local gas company.

bustion.

2.

Burner orifice is clogged.

2.

Clean burner or replace burner orifice.

 

 

 

 

 

Slight smoke or odor during

1.

Burner orifice is clogged or damaged.

1.

Clean burner or replace burner orifice.

initial operation.

2.

Burner is damaged.

2.

Replace burner.

 

3.

Gas regulator defective.

3.

Replace gas regulator.

 

 

 

 

 

Logs appear to smoke after ini-

1.

Vapors from paint or curing process of logs.

1.

Problem will stop after a few hours

tial operation.

 

 

 

of operation. Run the heater with the

 

 

 

 

damper open if you have one, or open a

 

 

 

 

window for the first few hours.

 

2.

Vapors or smoke continue after heater is run

2.

Log heater is intended to be smokeless.

 

 

with damper or window open for several

 

Turn OFF heater and call qualified

 

 

hours.

 

service person.

 

 

 

 

 

Heater produces a whistling

1.

Turning control knob to HIGH position when

1.

Turn control knob to LOW position and

noise when burner is lit.

 

burner is cold.

 

let warm up for a minute.

 

2.

Air in gas line.

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local

 

 

 

 

gas company.

 

3.

Dirty or partially clogged burner orifices.

3.

Clean burner or replace burner orifice.

 

 

 

 

 

No gas to pilot.

1.

LP-regulator shut down due to inlet pressure

1.

Verify LP tank regulator is installed and

 

 

too high.

 

set at 11" to 13" w.c.

 

 

 

2.

Replace regulator on heater.

Blower does not work.

1.

Power cord not plugged in.

 

2.

Loose wire connections.

 

3.

Defective blower thermostat.

1.Plug power cord into junction box found in lower access level.

2.Check wire connections, reconnect if loose.

3.Replace thermostat.

23D8020

33

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Image 33
Monessen Hearth DIS33G manual ODS/pilot lights, but flame
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DIS33G specifications

The Monessen Hearth DIS33G is a remarkable direct vent gas fireplace designed to provide both warmth and aesthetic appeal. Known for its versatility and advanced features, this fireplace is perfect for modern living spaces, enhancing comfort while being energy-efficient.

One of the standout features of the DIS33G is its sleek design that fits seamlessly into a variety of home decors. With a compact size of 33 inches, it can be installed in smaller spaces without compromising on style or functionality. The unit boasts a large viewing area, which is framed by a beautiful glass front, allowing occupants to enjoy the mesmerizing flames from various angles.

The DIS33G employs advanced technologies for superior performance. It is equipped with a powerful, efficient heating system that can produce up to 30,000 BTUs. This allows for ample heating capacity, making it ideal for creating a cozy atmosphere in larger rooms or open-concept spaces. Notably, its direct vent technology ensures that all combustion gases are expelled outdoors while drawing in fresh air for combustion, promoting healthier indoor air quality.

Another key characteristic is the variety of customizable options available, including multiple log sets and decorative media choices. Homeowners can choose between traditional log sets or contemporary glass media to create the desired ambiance. Additionally, the unit offers various finish options, enabling users to blend the fireplace seamlessly into their home's interior.

The Monessen Hearth DIS33G is also designed for user convenience. It comes with an easy-to-use remote control system, allowing users to adjust flame height and heat output without leaving their seats. The unit includes a thermostat, providing automatic temperature regulation for enhanced comfort and energy efficiency.

Safety is paramount with the DIS33G, as it comes with built-in safety features, including a safety shut-off system that automatically engages in case of irregular operation. This ensures peace of mind for those using the fireplace.

In summary, the Monessen Hearth DIS33G stands out as an ideal solution for those seeking a stylish and efficient gas fireplace. With its modern design, advanced heating technology, customizable options, and safety features, it provides both functionality and elegance, making it a valuable addition to any home. Whether for warmth or aesthetic charm, the DIS33G is designed to transform any living space into a cozy retreat.
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