TROUBLESHOOTING
STANDING PILOT IGNITION
SYMPTOM | POSSIBLE CAUSE | ACTION | |||
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1. | Spark ignitor | A. Wire disconnected. | A. Open door and check to make sure wire is connected to ignitor. | ||
| will not light |
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| B. | Check for spark at electrode and pilot. If no spark and electrode |
| pilot after | B. | Defective ignitor. |
| wire is properly connected, replace pilot assembly. |
| repeated trig- | C. | No gas or low gas pressure. | C. Check remote/manual shut off valve from fireplace. Low pres- | |
| gering of piezo. |
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| sure can be caused by bent lines, restricted lines, low pressure |
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| line pressure. Consult with plumber or gas supplier. |
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| D. No Propane/LPG in tank | D. Check Propane/LPG tank. Refill tank. | ||
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2. | Pilot will not | A. Defective thermocouple | A. Check that thermocouple flame impinges on thermocouple. | ||
| stay lit after |
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| Clean and/or adjust pilot for maximum flame impingement. |
| carefully fol- |
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| Ensure that the thermocouple connection at the gas valve is fully |
| lowing lighting |
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| inserted and tight. |
| instructions. |
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| Disconnect the thermocouple from the valve, place one millivolt |
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| lead wire on the tip of the thermocouple and the other meter lead |
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| wire on the thermocouple copper lead. Start the pilot and hold |
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| the valve knob in. If the millivolt reading is less than 15 mV, |
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| replace pilot assembly. |
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| B. | Defective valve | B. | If thermocouple is producing more than 15 mV, replace faulty |
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| valve. |
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3. | Pilot burn- | A. Defective switch, wall switch, | A. Check switch and wire for proper connection. Place jumper | ||
| ing, valve |
| remote control or wire |
| wires across terminals of switch. If burner comes on, replace |
| knob turned to |
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| defective switch.If the switch is OK, repeat the same procedure |
| “ON”, switch |
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| on remote control If burner comes on, replace remote control. |
| is turned to |
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| Place jumper wire across wire at gas valves (terminals marked |
| “ON” or “RS”, |
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| TH and TP/TH). If burner comes on, wires are faulty or connec- |
| but burner will |
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| tions are bad. Replace wire. |
| not ignite. | B. | Pilot flame too small | B. | If pilot flame is not close enough to the thermopile, adjust pilot |
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| flame. |
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| C. | Defective or malfunctioning ther- | C. | Check thermopile wire connections to make sure all are tight |
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| mopile |
| and that the thermopile is fully inserted into pilot assembly. |
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| Check thermopile with a millivolt meter. Connect leads to TP |
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| and TP/TH terminals on the control valve. If meter reading is |
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| below 325 mV, replace pilot assembly. |
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| D. Defective valve | D. | Turn valve knob to “On” and switch to “ON.” Take a reading at | |
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| the thermopile leads (TP & TP/TH) on the valve. If the meter |
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| reads greater than 175 mV and the burner does not light, replace |
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| defective valve |
4. | Frequent pilot | A. Pilot flame may be too high or too | A. Clean and adjust the pilot flame for maximum flame impinge- | ||
| outage prob- |
| low, causing pilot safety to drop |
| ment on thermocouple. |
| lem. |
| out |
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5. | The pilot and | A. Inner vent pipe leaking exhaust | A. Check for flue product leak. Replace defective pipe section. | ||
| main burner |
| gases back into system |
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| extinguish | B. | Horizontal vent improperly | B. Check | |
| while in opera- |
| pitched |
| foot. Do not run the pipe level or downward. |
| tion | C. | Improper vent cap installation | C. Check for proper installation and freedom from debris or block- | |
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| age. |
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36 | 62D4036 |