Monessen Hearth BBV400, SBV400, SBV500 manual General Troubleshooting

TROUBLESHOOTING

GENERAL TROUBLESHOOTING

SYMPTOM		POSSIBLE CAUSE		ACTION
1.	Glass Soots	A. Flame impingement on logs		A. Install log set per instructions.
					Inspect the injector and air intake area.
					Make sure this area does not have any blockage from debris
					and clean.
					Check gas supply
2.	Poor draft due	A.	Too much offset.	A. Reduce offset and/or raise termination.B.
	to venting				If thermocouple is producing more than 15 mV, replace
					faulty valve.
		B. Too many elbows		B. Reduce number of elbows
		C. Vent height too short		C.	Raise vent
		D.	Vent too close to roof line	D.	Raise vent
		E. Blockage is restricting venting		E. Remove blockage
			capacity
		F.	Incorrect vent type	F. Replace with proper B-Vent
		G.	Venting has been constructed with	G.	Replace with proper size
			too large or too small vent.
		H. More than one appliance is using		H.	Construct a single venting system for each appliance
			one venting system.
3.	Poor draft due	A.	Cap obstructed by a decorative	A.	Remove or open enclosure or raise cap above it..
	to termination		enclosure.
	cap.	B.	Cap is crushed, damaged or miss-	B.	Replace cap
			ing.
4.	Poor draft due	A.	Buildings, trees, roof lines inter-	A. Maintain proper clearances and heights to external obstructions;
	to ext. environ-		fering with venting.		Beware of overhangs.
	ment.	B.	Wind	B. Use cap designed for high winds; raise venting height.
		C. Vent exposed to cold chase.		C.	Insulate chase.
		D. Vent exposed to cold weather.		D. Enclose vent within home.
5.	Poor draft due	A.	Negative air pressure.	A. To test for negative air pressure, open a window in the room
	to internal				with the fireplace to see if the unit starts drafting correctly.
	environment.n				Make sure the damper system is in the open position.
6.	Unit shuts	A.	Blockage or restriction in venting.	A. Check for and remove blockage and light pilot following light-
	down prema-				ing instructions.
	turely.

38 62D4036