Getting Started

Unblocking the PIN

If you enter your PIN incorrectly five times, your SIM card is blocked. To unblock your SIM card, you must contact TELUS Mobility Client Care to get a PIN Unblock Key (PUK).

Important: If you unsuccessfully enter the PUK code ten times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact TELUS Mobility Client Care. Except for making emergency calls, your handset will not function with a blocked SIM card.

To unblock the PIN:

1Press * # m 1.

2Enter the PUK code.

3Press s.

4Enter a new 4- to 8-digit SIM PIN. Press s.

5Re-enter your SIM PIN. Press s.

If you entered the codes properly, SIM Unlocked appears on the display.

Inserting and Removing Your SIM Card

Important: Do not touch the gold-coloured areas of your SIM card.

Switching SIM Cards

When you move your SIM card from one handset to another, your Contacts information will not be erased as the information is stored in the SIM. If you remove your SIM card and use it with another handset, or use another SIM card with your handset, the following information is erased:

The recent calls list

Call forwarding settings

Net alerts

Mobile originated text messages, drafts, and quick notes

Information stored in Memo

3 most recent GPS Enabled locations

Voice records

Voice names

Inserting Your SIM Card

1With your handset powered off, remove the battery door and battery. See “Removing the Battery” on page 5.

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Motorola i315 manual Unblocking the PIN, Inserting and Removing Your SIM Card, Switching SIM Cards, Inserting Your SIM Card