Nextel Customer Care, Domestic Customer Care | Motorola i736

Nextel® Customer Care

There are a number of features available with your Nextel service and your new i736 phone, so you may be overwhlemed at first. Relax! Nextel Customer Care is here to help. If the feature information and instructions in this guide don't answer all your questions, or if you would like to inquire about other Nextel products and services, please feel free to contact us.

Please take a few steps to gather information about your phone prior to contacting us. This will better able us to provide you with the highest level of service possible. Please have the following information available to give to the representative who answers your inquiry.

•Your Personal Telephone Number (PTN).

•Your phone's model number (located underneath the battery).

•The ID numbers printed on your SIM card.

You'll want to keep this information handy so that you can replace the battery and power up your phone should the representative need you to access other information on it during your call.

Domestic Customer Care

Visit www.nextel.com for a variety of Customer Care services:

•Browse for information on phones, coverage, rates and other Nextel services. View and download user's guides, try out our interactive virtual product and service demos, find answers to frequently asked questions, order accessories, locate service and repair centers, upgrade phone software, send a message and more.

•For self-service on your Nextel account, click on My Account to view your account, pay your bill, add phones to your account, reset your Voice Mail password services and more.

•For online assistance, click on Contact Us to send us an email request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill and more.

Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.

115

Image 123

Motorola i736 manual Nextel Customer Care, Domestic Customer Care

Contents

@NNTN5466A@ Page Contents Messages Nextel Online Services 115 101103 111 Declaration of Conformity Page Getting Started Getting Started Removing the Battery Door Removing the Battery DoorLocating Your SIM Card Battery Inserting the BatteryCharging the Battery Charger Attached appears on the full-sized display BatteryBattery Charger Charging Times Powering On and Off Removing the BatteryBattery Use and Maintenance Finding Your Phone Number Activating ServiceActivating Service Enabling Over-the-Air Security Joining a Talkgroup Completing Setup Completing Setup Setting Up More TalkgroupsNextel Worldwide Service Customizing Features Menus and Lists Phone BasicsText Area Display Options Main Menu Quick Access to Main Menu ItemsOK Key Menu Key GPS Call TimersMy Info Downloads Status Icons Turning the PIN Requirement On and Off SIM Card Security SIM Card Security Entering the PINChanging the PIN Unblocking the PIN Inserting Your SIM Card Inserting and Removing Your SIM Card Locking the Keypad Removing Your SIM CardLocking the Keypad Accessories I736 Phone Menu Tree Nextel Customer CarePage Dialing Direct ConnectTM Numbers Making CallsPhone Calls Direct ConnectTM Calls Making Calls Receiving CallsPhone Calls Direct ConnectTM Calls From Contacts Ways to Enter a NumberFrom the Keypad From the Recent Calls List Using a Voice Name From DatebookRedialing the Last Number Missed Phone Calls Using SpeakerphoneUsing Speed Dial and Turbo Dial Using One Touch Direct ConnectTM Making Emergency Phone Calls Using Mute Making Emergency Phone Calls Page Receiving Call Alerts Using the Call Alert QueueCall Alerts Sending Call Alerts Deleting Call Alerts Viewing Call AlertsViewing Date and Time Responding to Call Alerts in the Queue Recent Calls Storing Recent Calls to ContactsViewing Recent Calls Deleting Recent Calls Recent CallsSelect Delete All Entering a Word Using Alpha ModeUsing Word Mode Entering Text Spaces Special Function KeysAdding Words to the Database Choosing a Language Punctuation Using Numeric ModeUsing Symbols Mode Using Numeric ModePage Other Contacts Contacts Viewing ContactsSearching for a Name Showing Only Direct Connect numbers and Talkgroups Creating Entries Creating Entries Storing Numbers Faster Assigning OptionsSelect Store Number Creating Pauses and Waits Editing EntriesDeleting Entries Checking Capacity International Numbers Select Store to Cntcs MemoPage Setting Up Your Voice Mail Box Nextel Voice MailPlaying Messages Nextel Voice Mail Changing Your PasswordRecording Your Name Recording Your Active Greeting Greetings Schedule Advanced Voice Mail FeaturesAdvanced Voice Mail Features Multiple Greetings Automatic Playback Changing the Playback Order of MessagesRecording, Forwarding, and Replying to Messages Delivery Options Working With Group Lists Message Forwarding Page Setting Notification Options MessagesMessage Notifications Receiving a Message Voice MailText and Numeric Messages Sending Unanswered Calls to Voice Mail Net Alerts Reading from the Message CenterNet Alerts Page Call Forwarding Forwarding All CallsTurning Off Call Forwarding Viewing Call Forwarding Settings Forwarding Missed CallsCall Forwarding Resuming Applications Java ApplicationsRunning Applications Suspending Applications Java Applications Downloading Applications Installing ApplicationsEnding Applications Deleting Applications Personalize Menu Options Add/Remove Apps. -or Managing MemoryShortcuts on the Main Menu Managing Memory Java Applications and GPS Enabled Setting Privacy for All Java ApplicationsGranting or Denying Permission Setting Privacy for Each Java Application Java Applications and GPS EnabledSelect Permissions Java Applications Ring Tones Setting Your Phone to Vibrate Downloading More Ring Tones Assigning Ring Tones to ContactsRing and Vibrate Viewing Ring Tone Assignments Select Memory Usage Deleting Custom Ring TonesPage GPS Enabled Important Things to Keep in MindMind GPS Enabled Making an Emergency CallNever rely solely on one device for navigation Viewing Your Approximate Location Viewing Your Approximate Location Enhancing GPS Performance Enhancing GPS Performance Updating Satellite Almanac Data Setting Privacy Options Setting the GPS PIN Security FeatureSetting Privacy Options Software Compatibility Using GPS with Map Software Getting Started Using GPS with Map Software Set Nmea OUT to Off Set Nmea OUT to On Nextel Online Services NOL ServicesAccessing NOL Services From Your Phone Navigation Keys Nextel Online Services Labeling Voice Records Voice RecordsCreating Voice Records Playing Voice Records Deleting Voice Records Locking Voice RecordsVoice Records Call Waiting Advanced Calling FeaturesSwitching Between Calls Select In Call Setup Call Waiting Making a 3-Way Call Putting a Call on HoldCalling 2 People Putting a Call on Hold, Making a Second Call Creating Pauses and Waits While Dialing Setting One Touch Direct ConnectCreating Pauses and Waits While Dialing Making International Calls Setting Flip Actions For Answering CallsFor Ending Calls Receiving Group ConnectTM Calls Call TimersGroup ConnectTM Calls Making Group ConnectTM Calls Using Your Phone as a Modem Making TTY Calls Making TTY Calls Changing the TTY Baud Rate Turning On the TTY FeatureChoosing a Mode Select In Call Setup TTY Type Special Dialing Codes Additional Phone Features Nextel Alternate Line ServicePer-Line Blocking Call Restrictions Viewing Datebook Datebook Select Go To Today Creating EventsNavigating Datebook Datebook Creating Events Editing Events Assigning More OptionsSelect Ring Tone For Events with Numbers to Call Deleting EventsReceiving Reminders For Events with Java Applications Making Calls From Datebook Customizing Datebook Setup Customizing Datebook Setup 100 Editing a Shortcut Using a ShortcutShortcuts Creating a Shortcut Shortcuts Deleting Shortcuts Earpiece and Speaker Setting the VolumeUsing a Headset Customizing Your Phone Changing the Look of Your Phone Using a Remote PTT ButtonSetting Text Size Setting Contrast Temporarily Turning Off Calls Using SettingsSetting the Menu View Display/Info Features DC/GC Options Features Phone Calls Features Personalize Features Volume FeaturesUsing Settings Advanced Features Security Features 109 110 Viewing Profiles Switching ProfilesHow Changing Settings Affects Profiles Profiles Profiles Select Setup Temp ProfileTemporary Profiles Storing a Temporary Profile Creating Profiles Creating ProfilesEditing Profiles Deleting Profiles Setting Call Filtering Domestic Customer Care Nextel Customer Care Nextel Worldwide Customer Care Understanding Status Messages StatusMessages One-line Full-sized Display Number Stored Understanding Status Messages Unit Lock Enter Unlock 120 Nextel Terms and Conditions of Service Nextel Terms and Conditions of Service 123 124 125 126 127 Without Limiting the FOREGOING, 129 130 131 132 Safety and General Information RF Operational CharacteristicsPortable Radio Product Operation and EME Exposure Body-worn operation Approved AccessoriesPhone Operation Two-way radio operation Portable Radio Product Operation and EME Exposure Medical Devices Electro Magnetic Interference/Compatibility For Vehicles with an Air Bag Operational WarningsOther Medical Devices Use While Driving Batteries Cleaning and Drying ConsiderationsOperational Cautions Blasting Caps and Areas Accessory Safety Information Accessory Safety Information 140 Above Date of purchase by What Does this Warranty Cover?Products or Balance Accessories that are Product What is not covered? Exclusions Motorola Limited Warranty TTY-877-483-2840 144 Patent and Trademark Information 146 Numerics Index Email 37, 39, 89 receiving 55 sending Index 149 136 151 152