Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Customer Care, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status

Message Description

Messages

 

 

 

Number Not in

The number that you entered is not

Service

valid.

 

User Not

The phone that you called is either

Available

busy, out of coverage, or turned off.

Please try again later.

 

User Not

The person that you called has not

Authorized

purchased this service.

 

Please Try Later

This service is temporarily not

 

available. Please try again later.

Service

This service was restricted by your

Restricted

service provider, or this service was

not purchased.

 

Service Not

You are either out of coverage or

Available

having problems with provisioning.

 

 

 

Status

Message Description

Messages

 

 

 

System Busy

The system is experiencing heavy

traffic. Please try again later.

 

Service Conflict

This service cannot be enabled

 

because an incompatible service has

 

already been turned on.

Please Try

An error occurred. Please try again.

Again

 

SIM PIN

You have entered an incorrect PIN

incorrect. Try

number.

again.

 

Enter Special

You have inserted a SIM card that will

Code Now

not work with your service provider’s

phone. Contact Customer Care if you

 

believe this is a valid SIM card.

Self Check Error

A fault was detected with your phone.

+ Number Code

If this error recurs, note the error code

and contact Customer Care.

Self Check Fail

An operational fault was detected with

+ Number Code

your phone. Note the numeric code,

turn your phone off, and contact

 

Customer Care.

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Motorola i880 manual Understanding Status Messages, Status Message Description Messages