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Changing the SIM PIN
Changing the SIM PIN
You can change the SIM PIN, selecting Change SIM PIN. The dashboard will prompt you to enter the old SIM PIN, the new SIM PIN, and to verify the new SIM PIN.
Note: You can only change the SIM PIN if the SIM PIN is enabled.
Disabling the SIM PIN
To disable the SIM PIN, you must enter your SIM PIN.
•Once you enter the correct SIM PIN, the SIM PIN will be disabled.
Unlocking the SIM PIN
If you enter an incorrect PIN 3 times, your SIM card will lock. A
You can then choose to either cancel this action or call customer service to unlock the SIM Card.
If you cancel this action, the Dashboard closes. The pop up window will
When you call customer service, you will be given a code to unlock your SIM Card. Once you enter in the code, you will need to enter a new SIM PIN. The new PIN is entered and verified, you will have full access to Dashboard.
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