Hard Disk Drive Problems
The hard disk drive error message appears on the screen.
•Insert a bootable hard disk (CD or DVD) and check the integrity of your hard drive.
•If the hard disk drive has defects, ask your dealer for help.
The hard disk drive operation is slow.
•The data files stored on the hard disk drive may be badly fragmented. Use a tool such as Window’s Disk Defragmenter to rearrange the files and improve the performance.
The hard disk drive in-use indicator glows without blinking.
•The data files stored on the hard disk drive may be badly fragmented. Use a tool such as Window’s Disk Defragmenter to rearrange the files and improve the performance.
Keyboard, Mouse and Touchpad Problems
The keyboard does not respond.
•Try connecting an external keyboard. If it works, contact an authorized dealer, as the internal keyboard cable might be loose.
The numeric keypad is disabled.
•Make sure Num Lk is switched on. (Check if the Num Lock Indicator 
glows or not.)
The external keyboard does not work.
•Make sure the keyboard cable is properly connected.
The USB mouse does not work.
•Make sure the mous e cable is properly connected.
The touchpad does not work or the pointer is difficult to control with the touchpad.
•Make sure the touchpad is clean.
Troubleshooting |
