Troubleshooting
73
73
Troubleshooting

What to do if...

Personal
Communicator
doesnot turnon
•
Checkt he battery.
Isit ch arged, properly fitted and are the contacts clean
and dry?
Youcan’t make
calls •
Checkt he signal strength meter.
Ifthe signal is weak, move to an open
spaceor, if in a building, move close to a window.
•
Checkyour network settings.
Tryto select another net work.
•
Checkyour coverage ma p
.
Arerestrictions set?
•
Checkyour Cal l Barring and Fixed Dialing settings
.
•
Haveyou reached your ca llcha rge limit?
Resetyour limit or contact your
service provider.
•
Haveyou inser ted a new SIM card?
Makesur e no newr estrictions have
been imposed.
You ca n’t
receive calls •
Checkt he signal strength meter.
Ifthe signal is weak, move to an open
space or,if in a building, move closer to a wi ndow.
•
CheckC all Diversion and Call Barring settings.
CheckR inger and
VibraCall™settings. If both are off, there is no audible alert.
Personal
Communicator
won’tunlock
•
Haveyou inser ted a new SIM card?
Enter the new PIN code.
•
Do youh avea replace ment communicator?
Enter the default unlock code
of123 4.
•
Did youforget your unlock code?
Press%to change it (you will need
yoursecur ity code).
Your P IN is
blocked •Enter the PIN unblockingc odesupplied with your SIM card.
1036b10o.fm Page 73 Friday,July 14, 2 000 2:29PM