Troubleshooting
What to do if...
Personal | • Check the battery. Is it charged, properly fitted and are the contacts clean |
Communicator | and dry? |
does not turn on |
|
You can’t make | • Check the signal strength meter. If the signal is weak, move to an open |
calls | space or, if in a building, move close to a window. |
| • Check your network settings. Try to select another network. |
| • Check your coverage map. Are restrictions set? |
| • Check your Call Barring and Fixed Dialing settings. |
| • Have you reached your call charge limit? Reset your limit or contact your |
| service provider. |
| • Have you inserted a new SIM card? Make sure no new restrictions have |
| been imposed. |
You can’t | • Check the signal strength meter. If the signal is weak, move to an open |
receive calls | space or, if in a building, move closer to a window. |
| • Check Call Diversion and Call Barring settings. Check Ringer and |
| VibraCall™ settings. If both are off, there is no audible alert. |
Personal | • Have you inserted a new SIM card? Enter the new PIN code. |
Communicator | • Do you have a replacement communicator? Enter the default unlock code |
won’t unlock | of 1234. |
| • Did you forget your unlock code? Press %to change it (you will need |
| your security code). |
Your PIN is | • Enter the PIN unblocking code supplied with your SIM card. |
blocked |
|
Troubleshooting
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