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Moxa Technologies 405A, EDS-408A Service Information, ‰MOXA Internet Services, ‰Problem Report Form, ‰Product Return Procedure

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Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

MOXA Internet Services

Problem Report Form

Product Return Procedure

Contents

First Edition, May Copyright Notice Trademarks Disclaimer Table of Contents Chapter Introduction Getting Started Featured Functions Appendix A MIB Groups A-1 Appendix B Specifications Introduction ‰Inside the Future of Industrial Ethernet Technology ‰MOXA EtherDevice™ Switch ‰Package Checklist ‰Optional Accessories Inside the Future of Industrial Ethernet Technology The trend in industrial communications and automation applications Industrial vs. Commercial Informative vs. Passive MOXA EtherDevice™ Switch Optional Accessories Features Advanced Industrial Networking Capability Designed for Industrial Applications Useful Utility and Remote Configuration Getting Started ‰Configuration using RS-232Serial Console (115200, None, 8, 1, VT100) ‰Configuration using Telnet Console ‰Configuration using Web Browser ‰Disabling Telnet and Browser Access Configuration using RS-232Serial Console (115200, None, 8, 1, VT100) Communication Parameter Property Console Connection Baud Rate Data Bits user Console Password Password Main Menu Font… Configuration using Telnet Console Page Configuration using Web Browser Disabling Telnet and Browser Access Featured Functions ‰Configuring Basic Settings ‰Configuring SNMP ‰Using Communication Redundancy ‰Using Traffic Prioritization Configuring Basic Settings System Identification Password Accessible IP Port Network Auto IP Configuration Descriptions Switch IP Address Switch Subnet Mask Default Gateway Time Turbo Ring DIP Switch DIP Switch Setting Description MASTER COUPLER DIP Switch Turbo Ring DIP Switch System File Update—ByRemote TFTP System File Update—ByLocal Import/Export Factory Default Configuring SNMP SNMP Read/Write Settings Trap Settings Private MIB information Using Communication Redundancy The Turbo Ring Concept Initial Setup Ring Master When the number of EDS units in the Turbo Ring is even When the number of EDS units in the Turbo Ring is odd Ring Coupling Configuring Turbo Ring Redundant Port Status Forwarding Blocked Link down Enabled The STP/RSTP Concept What is STP LAN Bridge B Bridge A Bridge C How STP Works Differences between RSTP and STP STP Example Using STP on a Network with Multiple VLANs Configuring STP/RSTP Protocol of Redundancy Bridge priority Forwarding Delay Hello time (sec.) Max. Age (sec.) Configuration Limits of RSTP/STP Using Traffic Prioritization The Traffic Prioritization Concept What is Traffic Prioritization How Traffic Prioritization Works IEEE 802.1p Priority Level IEEE 802.1D Traffic Type Differentiated Services (DiffServ) Traffic Marking Traffic Prioritization Configuring Traffic Prioritization QoS Classification Queuing Mechanism Inspect TOS Inspect COS Default Port Priority Inspect CoS CoS Mapping TOS/DiffServ Mapping Using Virtual LAN The Concept of Virtual LAN (VLAN) What is a VLAN Benefits of VLANs Using Virtual LAN Port-basedVLANs and MOXA EtherDevice Switch Using Rate Limiting Configuring Rate Limiting Policy Rate of Low Priority Queue Rate of Normal Priority Queue Rate of Medium Priority Queue Rate of High Priority Queue Using Auto Warning Configuring Email Warning Email Warning Events Settings Event Types Email Settings Configuring Relay Warning Relay Warning Events Settings Override Relay Warning Settings Relay Warning List Using Line-Swap-Fast-Recovery Configuring Line-SwapFast Recovery Using Set Device IP Configuring Set Device IP Using Diagnosis Mirror Port Ping Using the Monitor Monitor by Switch Monitor by Port Using the MAC Address Table Using Event Log EDS Configurator GUI ‰Starting EDS Configurator ‰Broadcast Search ‰Search by IP address ‰Upgrade Firmware Starting EDS Configurator Broadcast Search Search by IP address Upgrade Firmware Modify IP Address Export Configuration Import Configuration Unlock Server Unlock status Close MIB Groups Specifications Power Mechanical Environment Regulatory Approvals B-2 Service Information ‰MOXA Internet Services ‰Problem Report Form ‰Product Return Procedure MOXA Internet Services Problem Report Form Product Return Procedure