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Multi-Tech Systems MT5600BA-V92 Using the Global Wizard , Using AT Commands

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Chapter 2 – Installation

Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 11

Using the Global Wizard

The Global Wizard configuration utility is recommended for computers running in Windows. The

Wizard can configure your modem for a specific country or region with just a few mouse clicks.

1. Insert the MultiModem II CD into the CD-ROM drive. The Autorun dialog box appears.

2. Click Initial Setup and Country or Region Selection. The Global Wizard dialog box

appears. Click Next.

3. The Global Wizard searches for your modem and identifies it. Click Next after your

modem is identified.

4. Select the country or region in which the modem will be used. Click Next.

5. Review your choice. If it is correct, click Next to configure the modem.

6. When the Global Wizard announces that the parameters have been set, click Finish to

exit.

Using AT Commands

If you are comfortable using AT commands, you can use them to configure your modem. You

must enter these commands in your communication program's terminal window. You can use a

communication program such as PhoneTools. See Step 4 below.

How to Change the Country/Region Code

1. View the list of available country/region codes to find your country/region code by

executing the command AT +GCI? <CR>

Note: A list of country/region codes is also available on the Multi-Tech Web site at:

http://www.multitech.com/PRODUCTS/Info/approvals

2. Set and save the code by executing the following command:

AT+GCI=nn <CR> (where nn is the country/region code).

3. OK displays.

4. The code then displays.

How to Verify the Code

Type AT+GCI?<CR>

or you can use this command:

ATI5<CR>

Example

1. Type AT+GCI=B5<CR> to set B5 as your country/region code.

2. Type AT+GCI?<CR> or ATI5<CR> to verify that B5 was set.

B5 indicates the configuration is set for any B5 country such as Canada and the

United States.

Contents

Main MultiModem II Data/Fax Modem User Guide Page Table of Contents Chapter 1 Product Description and Features Product Description Features Safety Warnings About AT Commands Technical Specifications Page Chapter 2 - Installation Step 1 - Connect the Modem to Your System Connect the Modem to Your PC Connect the Modem to the Telephone Line (Dialup Connection) Two-Wire or Four-Wire Leased Line Connection Step 2 - Install the Modem Driver Step 3 - Setting Your Country or Region Code Using the LCD Panel Country or Region Codes Using the Global Wizard Using AT Commands Step 4 - Install PhoneTools Chapter 3 - Using the Front Panel Modem Configuration LED Indicators Liquid Crystal Display (LCD) Option Selection Menu Structure Status Trunk Basic Options Trunk Page Advanced Options Trunk Advanced Options Trunk Continued Remote Configuration Options Trunk Diagnostic Options Trunk Phone Number Memory Options Trunk Caller ID Options Trunk Chapter 3 Using the Front Panel Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 21 Setting Country/Region Codes Trunk Functionality of Menu Options Status STATUS = IDLE STATUS = ONLINE RINGING Basic Options ONLINE OPTIONS DIALING OPTIONS COMMAND MODE OPTIONS SYNC/ASYNC OPTIONS RESET FACTORY DEFAULTS CONNECT RATE OPTIONS Advanced Options RS232 OPTIONS DIALBACKUP/LL OPTIONS CALLBACK SECURITY S-REGISTER OPTIONS MONITOR OPTIONS Remote Configuration Options ENABLE/DISABLE R.C REMOTE CONFIG. PASSWORD Diagnostic Options Phone Number Memory Options Caller ID Options Region Select Options Chapter 4 - Leased Line Operation Two-Wire / Four-Wire Setup Four-Wire Setup Dial Backup Dial Backup and Leased Line Restore Setup Chapter 5 - Remote Configuration Basic Procedure Setup Changing the Remote Configuration Password Changing the Remote Escape Character Chapter 6 - Callback Security Setup Procedures Turning Callback Security On and Off AT Command Method Front Panel Method Assigning Callback Passwords AT Command Method Front Panel Method Assigning Callback Phone Numbers AT Command Method Front Panel Method Calling Procedure Callback Security Commands Chapter 7 - Troubleshooting None of the Indicators Light The Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online The Modem Cannot Connect When Answering File Transfer Is Slower Than It Should Be Data Is Being Lost There Are Garbage Characters on the Monitor The Modem Doesnt Work with Caller ID Appendix A - Regulatory Compliance FCC Part 68 Telecom Canadian Limitations Notice EMC, Safety, and R&TTE Directive Compliance International Modem Restrictions New Zealand Telecom Warning Notice South African Notice Appendix B Warranty and Service Multi-Tech Systems, Inc. MT5600BA-V92 User Guide 46 Appendix B - Warranty, Service, and Technical Support Multi-Tech Warranty Statement Repair Procedures for U.S. and Canadian Customers Repair Procedures for International Customers Repair Procedures for International Distributors Replacement Parts Appendix C- Upgrading the Firmware Introduction Upgrade Overview Step 1 - Identify the Modem Firmware Step 2 - Identify the Current Firmware Version Step 3 - Download the Upgrade File Step 4 - Extract the Upgrade Files Step 5 - Clear Your Stored Parameters Step 6 - Upgrade the Modems Firmware Step 7 - Restore Your Parameters Appendix D - Installing a Modem Under Linux Introduction Standard Linux Serial Port Definitions Installation Setup Page Appendix E - Pin Descriptions RS-232 Pin Descriptions RS-232 Cable Pinouts 25-Pin to 25-Pin RS-232 Cable Four-Wire Leased-Line Cable Leased Line Pinouts 9-Pin to 25-Pin RS-232 Cable Appendix F Waste Electrical and Electronic Equipment Statement WEEE Directive Instructions for Disposal of WEEE by Users in the European Union Index Index A B C R S T U