Chapter 7 - Using the MultiVOIP Software

Changing Channel Parameters

The channel parameters include the interface type and its options, voice and fax settings, billing and security, and voice communications for the country and region in which the MVP120 is operating. The Channel Setup dialog box, accessed by clicking Voice Channels on the Setup menu, has four tabs that display the following categories of channel information -- Interface, Voice/Fax, Billing/Misc, and Regional.

Interface Tab

Check with your in-house telephone personnel to verify whether your local PBX dial signaling is Pulse or DTMF (tone). Select the Regeneration option accordingly.

In the Inter Digit Time box, enter the maximum amount of time between dialed digits in milliseconds that the unit will wait before mapping the dialed digits to an entry in the Phone Directory Database. If too much time elapses between digits, the wrong numbers will be mapped and you will hear a rapid busy signal. If this happens, hang up and dial again. The default setting is 2 seconds.

In the Flash Hook Timer box, enter the amount of time the duration of flash hook signals output on the interface. The default setting is 600 milliseconds.

The Ring Count FXO box enables you to set the maximum number of rings output on the FXO interface before hanging up and releasing the line to another call. The default setting is

2rings.

Note: Zero (0) means no incoming calls will be answered.

The Message Waiting Light check box must be selected on the originating and answering voice channel. This enables the number dialed to connect you to the appropriate voice channel, then output that number on the voice channel.

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Multi-Tech Systems MVP120 manual Changing Channel Parameters, Interface Tab

MVP120 specifications

Multi-Tech Systems MVP120 is an advanced communication device designed to enhance various applications across industries. It is a part of the Multi-Tech's MVP (MultiVoIP) product line, which is renowned for its versatility and robustness in VoIP (Voice over Internet Protocol) solutions. The MVP120 provides businesses with an efficient way to convert traditional analog voice signals into digital formats suitable for transmission over the Internet or other digital networks.

One of the main features of the MVP120 is its support for up to 12 voice channels. This capability allows multiple calls to be managed simultaneously, making it an ideal choice for businesses with high call volumes. The device offers a seamless integration with existing telephony systems, enabling users to retain their current infrastructure while benefiting from the added advantages of VoIP technology.

The MVP120 utilizes advanced Voice over IP protocols, including SIP (Session Initiation Protocol), which facilitates the establishment, management, and termination of voice sessions over the internet. SIP compatibility enhances interoperability with various service providers and existing communication systems, ensuring a flexible and scalable solution for businesses of all sizes.

Another noteworthy characteristic of the MVP120 is its built-in T.38 fax support. This enables the transmission of fax documents over IP networks, ensuring reliable delivery even in environments where traditional fax machines may experience disruptions. This feature is particularly beneficial for organizations that still rely on fax communication while transitioning to more modern digital systems.

Security is a primary concern in today’s digital environment, and the MVP120 addresses this with comprehensive protocol support, including SRTP (Secure Real-time Transport Protocol) and TLS (Transport Layer Security). These technologies ensure that voice communications remain secure and private, protecting sensitive information from potential threats.

The MVP120 is also designed with user-friendly management and configuration in mind. It features a web-based interface that makes it easy for administrators to set up and manage the device remotely. This simplifies the deployment process and minimizes downtime, allowing businesses to maintain operational continuity.

In essence, the Multi-Tech Systems MVP120 stands out as a powerful tool for businesses seeking to embrace the benefits of VoIP technology while maintaining reliable communication through traditional means. Its combination of voice channels, protocol support, fax capabilities, and security features make it an excellent choice for modern enterprises aiming to enhance their communication systems.