Multi-Tech Systems MT5634ZBA-V-V92, ZBA

Table of Contents

Multi-Tech Systems, Inc. MT5634ZBA-Series User Guide (S000286G) 4

Appendix G – Warranty, Service, and Technical Support ........................................................................................ 39

Appendix H – ROHS HT/TS Substance Concentration ............................................................................................. 41

Index ............................................................................................................................................................................. 42

Contents

Main MT5634ZBA-Series MT5634ZBA MT5634ZBA-Global MT5634ZBA-V92 MT5634ZBA-V-V92 User Guide MultiModem ZBA MT5634ZBA-Series User Guide MT5634ZBA, MT5634ZBA-Global, MT5634ZBAV.92, MT5634ZBA-VV.92 PN S000286G, Version G Copyright Revisions Trademarks Patents Table of Contents Page Chapter 1 Introduction Features Table FEATURES PRODUCTS Features Specific to V.92 Chapter 2 Installation Safety Warnings Step 1: Change the Internal Jumpers This step is required only if: Opening the Modem Changing the Dial-Up/Leased-Line Jumper Changing the Voice Jumper Step 2: Connect the Modem to Your PC Global Connections Non-Global Connection Connect the Modem to Your PC Connect the Modem to the Telephone Line Connect the Two-Wire Leased Line (Leased Line Only) Connect the Modem to a Phone (Optional) Connect a Microphone (Voice Option) Step 3: Install the Modem Driver Installing the Modem Driver Step 4: Configure the Modem for Your Country or Region Global Product Only Using the Global Wizard to Configure Your Modem Using AT Commands to Configure Your Modem Step 5: Configure the modem for best performance Modem Serial Speed Guidelines Chapter 3 Operation About the Front Panel PhoneTools Features Leased-Line Operation Setup V.92 Operation Connecting to the Internet Page Chapter 5 Remote Configuration Basic Procedure Setup Changing the Setup Password Changing the Remote Escape Character Chapter 6 Callback Security Changing the Setup Password Turning Callback Security On and Off Setting Callback Security Message Parity Assigning Callback Passwords and Phone Numbers Calling Procedures Password-Only Callback Number-Entry Callback Extension-Entry Callback Direct Connection Callback Security Commands Callback Assignments Form Location Password Telephone Number Chapter 7 Troubleshooting None of the Indicators Light The Modem Does Not Respond to Commands The Modem Cannot Connect When Dialing The Modem Disconnects While Online Modem Cannot Connect When Answering File Transfer Is Slower Than It Should Be Data Is Being Lost There Are Garbage Characters on the Monitor The Modem Doesnt Work with Caller ID Fax and Data Software Cant Run at the Same Time Appendix A Technical Specifications Page Appendix B Upgrading the Modems Firmware Upgrade Overview Step 1: Identify the Modem Firmware 1. Run your favorite terminal program. If you are using Windows 95 or above, you can use Windows 2. In the programs terminal window, type AT&F. Even if you cannot see the AT&F command on your Step 3: Download the Upgrade File Step 4: Extract the Upgrade Files Step 5: Clear Your Stored Parameters Step 6: Upgrade the Modems Firmware Step 7: Restore Your Parameters Appendix C Regulatory Compliance FCC Part 15 Regulation FCC Part 68 Telecom Canadian Limitations Notice Industry Canada EMC, Safety and R&TTE Directive Compliance International Modem Restrictions New Zealand Telecom Warning Notice South African Statement Appendix D Waste Electrical and Electronic Equipment WEEE (Waste Electrical and Electronic Equipment) Statement Appendix E Installing a Modem under Linux Standard Linux Serial Port Definitions Installation Setup Using the Terminal Program Minicom to Verify Operation Appendix F Connecting to a Cisco Router Connecting to a Cisco Router Console Port Step 1: Configure the Modem for your Country or Region Step 2: Configure for Callback Security in Direct Connect Mode To Turn Direct Connect Callback Security On and Off Console Port Connections Remote Configuration Appendix G Warranty, Service, and Technical Support Multi-Tech Warranty Statement Repair Procedures for U.S. and Canadian Customers Repair Procedures for International Customers (Outside U.S.A. and Canada) Repair Procedures for International Distributors Replacement Parts Appendix H ROHS HT/TS Substance Concentration Index A B C D R S T U V