Warranty Information
MV5000U & MV4000U MviX Multimedia Player
To receive warranty service, please be sure to have your proof of purchase and a barcode from the product's packaging. Warranty requests cannot be processed without proof of purchase.
In no event shall Unicorn’s liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential damages resulting from the use of the product, its software, or its documentation.
Unicorn does not offer refunds for any product. As a part of our warranty service, we offer to repair or replace the product. We offer cross shipments, a faster process for processing and receiving your replacement. Unicorn and its distributor pay for ground shipping only. Please contact Unicorn’s Distributor in your country for more details.
Your warranty does not cover the following: - Shipping charges to return defective product.
-Product repair and/or part replacement because of improper installation, connections to improper voltage supply, abuse, neglect, misuse, accident, unauthorized repair or other cause not within our control.
-Damage occurring to product during shipping when improperly packaged or cost associated with packaging.
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