15
TROUBLESHOOTING
!WARNING
Turn off the fireplace completely and let cool before servicing. Only a qualifi ed service person should service and repair this electric fi replace.
OBSERVED PROBLEM |
| POSSIBLE CAUSE |
| REMEDY |
Dim or no fl ame | 1. | Bulb(s) are burnt out | 1. | Inspect the bulbs inside the fl ame |
|
|
| generation cylinder drum and replace | |
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|
| them if necessary | |
Ember bed is not glowing or dimming | 1. | Bulb(s) are burnt out | 1. | Inspect the ember bed bulbs and |
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|
| replace them if necessary | |
No warm air is coming out of the | 1. | Room temperature is higher than | 1. | Set fi replace to a higher tempera- |
fi replace | the fi replace setting (if it is set to LO | ture setting (MED or HI) | ||
| or MED) |
|
| |
Fireplace turns off and will not turn on | 1. | Fireplace has overheated and | 1. | Unplug the unit, allow fi replace to |
| safety device has caused the termal | cool for 10 minutes, then plug it back | ||
| switch to disconnect | in |
| |
| 2. | House circuit breaker has tripped | 2. | Reset house circuit breaker |
Fireplace will not come on when | 1. | Fireplace is not plugged into an | 1. | Check plug and plug it in |
switch is fl ipped to ON | electrical outlet | 2. | Unplug the unit, allow fi replace to | |
| 2. | Fireplace has overheated and | cool for 10 minutes, then plug it back | |
| safety device has caused the thermal | in |
| |
| switch to disconnect |
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| |
Remote control does not work | 1. | Low batteries | 1. | Replace AA batteries in remote |
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|
| control | |
