14

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR REMOVED.

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

 

 

 

Pilot goes out when the gas knob is released.

A - System is not correctly

-

purge the gas line with the glass door removed.

purged.

 

 

 

 

 

B - Out of propane gas.

-

fill the tank and purge the gas line with the glass door

 

removed.

C - Pilot flame is not

-

turn up the pilot flame.

large enough

 

 

D - Pilot flame is not engulfing

-

gently twist the pilot head to improve the flame pattern

the thermopile.

around the thermopile.

E - Thermopile shorting.

-

clean thermopile and valve connection.

 

- check that thermopile insulation is not frayed and ground-

 

ing out on the housing or the burner support.

 

-

replace thermopile.

 

-

replace valve.

F - Faulty thermopile.

-

test & replace if necessary.

G - Faulty valve.

-

test & replace if necessary.

Pilot burning; no gas to main burner; gas knob is on; wall switch is on; heat/flame adjustment valve is on (if so equipped.

A - Wall switch is defective

- connect a jumper wire across the wall switch terminals;

 

 

if the main burner lights, replace the wall switch.

 

 

 

B - Wall switch wiring is defec-

- disconnect switch wires from valve and connect a jumper

tive.

wire across terminals 1 and 3; if the main burner lights,

 

 

check the wires for defects and/or replace wires.

 

 

 

C- Main burner orifice is

- remove stoppage in orifice.

plugged.

 

 

D - Remote gas valve operator

-

connect a jumper wire across terminals 1 and 3; if main

 

 

is defective.

burner does not light, replace gas valve.

 

 

 

 

Pilot goes out while

Gas piping is undersized.

-

turn on all gas appliances and see if pilot flame flutters,

standing; Main burner

 

diminishes or extinguishes, especially when main burners

is in 'OFF' position.

 

ignite. Monitor supply pressure.

 

 

-

check if supply piping size is to code. Correct all under-

 

 

sized piping.

 

 

 

 

 

Pilot will not light.

A - No spark at pilot burner

-

check that the wire is connected to the push button ignitor.

 

 

-

check if the push button ignitor needs tightening.

1/16" TO 1/8"

 

-

replace pilot assembly if the wire insulation is broken or

 

frayed.

 

 

-replace pilot assembly if the ceramic insulator is cracked or broken.

-replace the push button ignitor.

P I E Z O

IGNITER

THERMO-

P I L O T

PILE

BURNER

B - Spark gap is incorrect

-

spark gap should be 1/16" to 1/8" from the electrode tip

 

 

and the pilot burner. Light the pilot with a match and adjust

 

 

the electrode tip to the required spark gap and proper loca-

 

 

tion.

C - No gas at the pilot burner

-

check that the manual valve is turned on.

 

 

-

check the pilot orifice for blockage.

 

 

-

replace the valve.

 

 

-

call the gas distributor.

 

D - Out of propane gas

-

fill the tank and purge the gas line with the glass door

removed.

W415-0171/D/01.06.04

Page 13 Page 15
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Napoleon Fireplaces GI3016-N, GI3016-P manual Trouble Shooting Guide, Symptom Problem Test Solution
Page 13 Page 15

GI3016-P, GI3016-N specifications

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