Napoleon Fireplaces GI3016-P Symptom, Problem, Test Solution, Main burner goes out pilot goes out

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SYMPTOM PROBLEM TEST SOLUTION

Main burner goes out; pilot goes out.

A - Refer to "Main burner goes out; pilot stays on"

B - Chimney down-drafting	-	wait ten minutes. Shut off all exhaust fans in the house
	(ie: kitchen and bathrooms), furnace, and clothes dryer.
	Open windows and/or doors. Start fireplace and monitor its
	operation.
	Close doors and windows and start appliances as before;
	room is in negative pressure; increase fresh air supply.
C - Chimney is blocked	-	check for chimney blockage.
D - Liner disconnected from in-	-	re-attach liner.
sert.

E - Faulty spill switch. - replace.

Carbon is being de- posited on glass, logs or combustion cham- ber surfaces.

Air shutter has become blocked	-	ensure air shutter opening is free of lint or other obstruc-
	tions.
Flame is impinging on the logs	-	check that the logs are correctly positioned.
or combustion chamber.	-	open air shutter to increase the primary air.
	-	check the input rate: check the manifold pressure and

orifice size as specified by the rating plate values.

- check that the door gasketing is not broken or missing and that the seal is tight.

- check that the 4" vent liner is free of holes and well sealed at all joints.

- check that minimum rise per foor has been adhered to for any horizontal venting.

Exhaust		fumes		Fireplace is spilling.	-	check for chimney blockage.
smelled in room, head-					-	check that chimney is installed to building code.
aches.					-	room is in negative pressure; increase fresh air supply.
White / grey film forms.				Sulphur from fuel is being de-	-	clean the glass with a gas fireplace glass cleaner. DO
				posited on glass, logs or com-	NOT CLEAN GLASS WHEN HOT.
				bustion chamber surfaces.	If deposits are not cleaned off regularly, the glass may be-
					come permanently marked.
Remote wall switch is A - Wall switch is mounted up-					-	reverse.
in off position; main				side down.
burner	comes		on
				B - Remote wall switch is	-	replace.
when	gas	knob	is
				grounding.
turned to "ON" posi-
				C - Remote wall switch wire is	- check for ground (short); repair ground or replace wire.
tion.
				grounding.
				D - Faulty valve.	-	replace.
Main burner flame is a A - Insufficient secondary air.					- increase fresh air supply (open door, window, add make-
blue, lazy, transparent					up air supply)
flame.				B - Downdraft or blockage in	-	remove blockage.
				chimney.	-	check that chimney is installed to building codes (3ft
					above highest roof line or 2ft higher than any portion of a
					building within a horizontal radius of 10ft of the chimney.)

Main burner goes out; A - Pilot flame is not large

pilot stays on.enough or not engulfing the ther- mopile.

-turn on pilot flame. Gently twist the pilot head to improve the flame pattern aroung the thermopile.

B - Thermopile shorting. - clean thermopile and thermopile connection to valve.

W415-0171/D/01.06.04