Napoleon Fireplaces NZ6000 manual Trouble Shooting Guide, Symptom, Problem, Test Solution

Models: NZ6000

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TROUBLE SHOOTING GUIDE

31

TROUBLE SHOOTING GUIDE

BEFORE ATTEMPTING TO TROUBLESHOOT, PURGE YOUR UNIT AND INITIALLY LIGHT THE PILOT AND THE MAIN BURNER WITH THE GLASS DOOR OPEN.

 

SYMPTOM

PROBLEM

TEST SOLUTION

 

 

 

 

 

 

 

Smoke enters the

Cold air blockage.

-

burn a piece of newspaper to establish a draft.

 

room during start-

 

 

 

 

Close the doors.

-

if the flame is not getting enough air, first make sure the air control

 

up.

 

 

 

 

 

 

 

 

is open. If additional air is needed, open the doors a small crack

 

 

 

 

 

 

only.

 

 

 

 

 

 

- open the by-pass damper

 

 

 

 

 

 

 

Kindling does not

Cold air blockage.

-

burn a piece of newspaper to establish a draft.

 

start - fire smol-

 

 

 

 

ders.

 

 

Not enough starter paper.

-

use additional newspaper if necessary.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not enough air.

- first make sure the air control is fully open. If additional air is

 

 

 

 

 

 

needed, a small crack in the doors is all that is needed.

 

 

 

 

 

 

Smoke enters the

Insufficient Draft.

-

Chimney height and outside conditions can negatively affect draft.

 

room

while re-

 

In these cases a small amount of smoke may enter the home. Add-

 

loading.

 

 

ing more pipe or a draft-inducing cap may help.

 

 

 

 

 

 

 

Fireplace

does

Wood is wet.

-

see the section on "Selecting Wood" for details.

 

not

burn

hot

 

 

 

 

Insufficient Draft.

-

Chimney height and outside conditions can negatively affect draft.

 

enough.

 

 

 

 

 

 

 

In these cases a small amount of smoke may enter the home. Add-

 

ing more pipe or a draft-inducing cap may help.

Air control is not wide open.

The by-pass damper is in the "open" position

-make sure the air control is open all the way. Slide the control back and forth rapidly to insure the control is not stuck.

-close the by-pass damper

Blower does not

Fireplace is not up to

-

this is normal. The blower will come on when the fireplace is hot -

run.

temperature.

usually 15 to 30 minutes.

 

 

 

 

 

Electricity is cut to the blower.

-

check the household breaker or fuse to make sure it is operable.

 

 

 

 

Faceplate is cold.

This is normal.

-

the air leading into the firebox comes from the exterior. In some

 

 

cases this air comes into the firebox and exits up the chimney. This

 

 

will not damage the fireplace.

Fireplace does The doors are not sealing. not burn overnight.

The by-pass damper is in the "open" position

-the doors are not sealing - see the section "Door Glass / Gasket Replacement" for details.

-close the by-pass damper

W415-0594 / A / 02.15.07

Page 31
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Napoleon Fireplaces NZ6000 manual Trouble Shooting Guide, Symptom, Problem, Test Solution