Place a Call On Hold | NEC UX5000 manual

Place A Call On Hold

To place your call on System (Regular) Hold:

(Your co-workers can pick up calls you place on System Hold.)

1.Do not hang up + Press HOLD.

–While an outside call is on Hold, the line key will flash (green).

–While an Intercom call is on Hold, your CALL1 key will flicker (red).

–A call you leave on Hold too long will recall to you. If you don’t answer the recall from an outside call, it may then ring the attendant.

–Your co-workers cannot pick up an Intercom call you place on Hold.

To place your outside call on Exclusive Hold:

(Your co-workers cannot pick up calls you place on Exclusive Hold.)

1.Press the Exclusive Hold Function Key.

To pick up an outside call on Hold:

1.Press the flashing LINE/LOOP or CALL1.

To pick up an Intercom call on Hold:

1. Lift handset or press SPK + Press the flashing CALL1 Key.

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NEC UX5000 Place a Call On Hold, To place your call on System Regular Hold, To place your outside call on Exclusive Hold

Contents

Multibutton Terminal User Guide Installing the Handset And Line Cord Adjusting the Five-Position Viewing Angle How To Use This Guide Removing and Reinstalling the FaceplateWhen using the instructions in this user guide, you Secure Mode and Display Alphanumeric Display Using The Function Keys Using The Soft KeysUnderstanding the Ring/Message Lamp Setting Up Your Abbreviated Dial Bin Keys Abbreviated Dial Bin Keys Using The Fixed Function Keys Dial To place an outside call Outside CallsTo answer an outside call To return a call in your Caller ID log Intercom Calls To And From Co-Workers To place your outside call on Exclusive Hold Place a Call On HoldTo place your call on System Regular Hold To pick up an outside call on Hold Transfer a Call To a Co-worker Set Up a Conference Telephone MeetingTo set up a conference/meeting To Transfer your call to a co-worker To cancel Call Forward Forward reroute Your Calls To answer a Message Waiting left for you Message WaitingMenu Off Hook Ring, Back Light and Headset To change your extension’s incoming ring tones Dialing By Name Directory DialingChange Your Ring Tones To listen to the incoming ring choices Using a DSS Console Special Features For Attendants To program a Headset Key Installing And Using a HeadsetTo install an optional headset To use your headset Using the Headset with Automatic Answer for ACD Agents Programming Your Extension’s Name To program your extension’s name Additional Quick Reference For Other Features To pick up CALL1 + ** + Announced extension To log into your mailbox from your own terminal Calling Logging Into Your MailboxTo log into your mailbox from a co-worker’s terminal To record a name for your mailbox Voice Mailbox BasicsTo record a greeting for your mailbox To enter a security code for your mailbox To record and send a message to a co-worker More Mailbox FeaturesTo listen to your messages Push More+ Optns + ATime Push More+ Optns+ Notif To use the System Administrator options Voice Mail Administrator OptionsPush More+ Admin