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Using A DSS Console
For more call handling power and flexibility, the DSS Console provides 60 additional Function Keys (and it’s possible to access a second page of keys providing up to 114 possible function keys) and the DLS provides 16. (For more on setting up Function Keys, see the Terminal Feature Handbook.)
Special Features For Attendants
If you are an attendant (normally extension 301), you have the following unique features:
Attendant Call Queuing
If also enabled as an operator, calls can wait in queue on a CALL key. This means you are never busy for calls - they “stack up” under this key instead. Attendant Call Queuing is a permanent,
Barge In
You can break into a
Direct Line Access and Forced Line Disconnect
Dial a code to directly access a specific outside line. You can optionally disconnect the call as well.
Line Queuing / Line Callback
Dial a code to wait for a busy outside line to become free.
Night Service / Night Ring
Put the system in the night mode (for
Removing Lines and Extensions from Service |
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Remove problem lines from service – and return them to service once corrected. |
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(See the Terminal Feature Handbook for more on these features.) | 15 |