NETGEAR DM602 - page 58

Reference Manual for the Model DM602 ADSL Modem

6-6 Troubleshooting

DM602.book Page 6 Friday, October 4, 2002 4:22 PM

Contents

Main Page Page Page Contents Page Page Page About This Guide Technical Support Related Publications Typographical Conventions Special Message Formats Chapter 1 Introduction About the Modem Key Features Auto UplinkTM and Autosensing 10/100 Ethernet Modem or Router Device Mode Easy Installation and Management Maintenance and Support Page Setting Up the Hardware 2-1 Chapter 2 Setting Up the Hardware Figure 2-1. DM602 Package Contents Package Contents The product package should contain the following items: Page Reference Manual for the Model DM602 ADSL Modem Setting Up the Hardware 2-3 The Modems Front Panel The front panel of the DM602 modem (Figure 2-2) contains status LEDs. ADSL Modem DM602 The Modems Rear Panel Local Network Hardware Requirements PC Requirements DM602 ADSL Modem Access Requirement Connecting the Modem Connecting to Your ADSL Service and Telephone Provider Page Connecting the Power Adapter Verifying Power Connecting to Your Computer Ethernet USB Page Page Chapter 3 Preparing Your Computer Preparing Your Computer for TCP/IP Networking Configuring Windows 95, 98, and ME for TCP/IP Networking Page Page Configuring Windows NT or 2000 for TCP/IP Networking Configuring A Macintosh for TCP/IP Networking Configuring MacOS 8.6 or 9.x for TCP/IP Networking Configuring MacOS X for TCP/IP Networking Verifying TCP/IP Properties for Macintosh Computers Verifying the Readiness of Your DSL Internet Account Are Login Protocols Used? Is Your ISP Configuration for a Static IP Address? Restarting the Computer Ready for Configuration Chapter 4 Basic Configuration of the Modem Accessing the Web Configuration Manager in the Modem Page Configuring the Modem in Router Device Mode for an ISP Account with PPPoE or PPPoA Login Configuring the Modem in Modem Device Mode for a Fixed (Static) TCP/IP Account Page Completing the Configuration Page Reference Manual for the Model DM602 ADSL Modem 5-2 Advanced Configuration of the Modem This screen shows the following paramet ers: Tabl e 5-1. Router Status Fields Page Page Modem Device Mode Status This screen shows the following paramet ers: This screen shows the following statistics :. LAN IP Setup Changing the Modem Access Password Firmware Upgrade DMZ Device Mode Page Page Chapter 6 Troubleshooting Basic Functioning PWR LED Not On Troubleshooting the Modems Web Configuration Interface Troubleshooting the ISP Connection ADSL link Obtaining a WAN IP Address Troubleshooting PPPoE or PPPoA Troubleshooting Internet Browsing Restoring the Default Configuration and Password Using the Default Reset button Page Appendix A Technical Specifications General Specifications Page Glossary Page Page Page Index Index i A C D P R S T V