Quick Tips, Sequence to Restart Your Network | NETGEAR R6300-100NAS

R6300 WiFi Router 802.11ac Dual Band Gigabit

Quick Tips

This section describes tips for troubleshooting some common problems

Sequence to Restart Your Network

Be sure to restart your network in this sequence:

1.Turn off and unplug the modem.

2.Turn off the router and computers.

3.Plug in the modem and turn it on. Wait 2 minutes.

4.Turn on the router and wait 2 minutes.

5.Turn on the computers.

Check Ethernet Cable Connections

Make sure that the Ethernet cables are securely plugged in.

•The Internet LED on the router is on if the Ethernet cable connecting the router and the modem is plugged in securely and the modem and router are turned on.

•For each powered-on computer connected to the router by an Ethernet cable, the corresponding numbered router LAN port LED is on.

Wireless Settings

Make sure that the wireless settings in the computer and router match exactly.

•For a wirelessly connected computer, the wireless network name (SSID) and wireless security settings of the router and wireless computer need to match exactly.

•If you set up an access list in the Advanced Wireless Settings screen, you have to add each wireless computer’s MAC address to the router’s access list.

Network Settings

Make sure that the network settings of the computer are correct.

•Wired and wirelessly connected computers need to have network (IP) addresses on the same network as the router. The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP.

•Some cable modem service providers require you to use the MAC address of the computer initially registered on the account. You can view the MAC address in the Attached Devices screen.

Troubleshooting

107

Image 107

NETGEAR R6300-100NAS Quick Tips, Sequence to Restart Your Network, Check Ethernet Cable Connections, Wireless Settings

Contents

R6300 WiFi Router 802.11ac Dual Band Gigabit Statement of Conditions Technical SupportTrademarks Contents USB Storage Advanced Settings Appendix a Supplemental Information Getting to know your router Hardware Setup Position Your Router Unpack Your Router Front and Side Panel Hardware Features LED Back Panel Label Getting Started with Netgear Genie Connecting to the router Use Standard TCP/IP Properties for Dhcp Router Setup PreparationTypes of Logins and Access Wireless Devices and Security Settings  To use Netgear Genie to set up your router Netgear Genie Setup Upgrade Router Firmware Use Netgear Genie after Installation Router Dashboard Basic Home Screen Manual Method Add Wireless Devices or Computers to Your NetworkWi-Fi Protected Setup WPS Method  To use WPS to join the wireless network Your Internet connection and network Genie Basic Settings Does Your ISP Require a Login? Answer either yes or no Internet SetupInternet Setup Screen Fields Internet IP Address Attached Devices Parental Controls  To set up Live Parental Controls R6300 WiFi Router 802.11ac Dual Band Gigabit Click the Take me to the status screen button ReadySHARE USB Storage  To view or change basic wireless settings Basic Wireless Settings Region Selection Wireless Settings Screen FieldsWireless Network GHz b/g/n and 5.0 GHz a/n/ac Change WPA Security Option and Passphrase Security Options Settings Guest Networks  To set up a guest network WPA Encryption Guest Network Wireless Security Options Genie Advanced Home Specifying custom settings Setup Wizard Select either Push Button or PIN Number WPS WizardSelect Advanced WPS Wizard Setup Menu WAN Setup Change the MTU Size Default DMZ Server To set up a default DMZ server Common MTU Sizes  To change the MTU size Select Advanced Setup WAN Setup  To change the LAN settings LAN Setup Use the Router as a Dhcp Server LAN Setup Screen Settings  To reserve an IP address Address Reservation Set Up QoS for Internet Access Quality of Service QoS SetupEnable WMM QoS for Wireless Multimedia Applications  To create a QoS policy for applications and online games QoS for Applications and Online Gaming Click the Add Priority Rule button QoS for a Router LAN Port Click Add Priority Rule QoS for a MAC Address  To edit or delete a QoS policy Editing or Deleting an Existing QoS Policy USB Storage Accessing and configuring a USB storage drive File-Sharing Scenarios ReadySHARE AccessUSB Drive Requirements  To share files with your friends and family Sharing PhotosStoring Files in a Central Location for Printing Sharing Large Files over the Internet Basic Settings Add or Edit a Network Folder  To access your USB device USB Storage Advanced Settings Available Network Folders Safely Remove a USB Drive Specify Approved USB Devices Media Server Settings Select the Allow only approved devices check box Ftp//10.1.65.4 Access the Router’s USB Drive Remotely Using FTP To connect to the router’s USB drive using a web browser Connect to the USB Drive from a Remote Computer ReadySHARE Printer ReadySHARE Printer  To set up ReadySHARE Printer R6300 WiFi Router 802.11ac Dual Band Gigabit R6300 WiFi Router 802.11ac Dual Band Gigabit R6300 WiFi Router 802.11ac Dual Band Gigabit R6300 WiFi Router 802.11ac Dual Band Gigabit USB Control Center Utility USB Printer Control Center Configuration Scan with a Multi-Function Printer Desktop Netgear Genie Security Keeping unwanted content out of your network  To specify a trusted computer Keyword Blocking of Http Traffic To delete a keyword or domain  To block services Block Services Port Filtering R6300 WiFi Router 802.11ac Dual Band Gigabit  To schedule blocking Schedule Blocking Security Event Email Notifications  To set up email notifications Managing your network Administration Upgrade the Router Firmware LAN Port Internet Provider WAN SetupView Router Status Router Information System up time and poll interval statistics Statistics Button View connection status information Connection Status Button Wireless Settings 2.4 GHz and 5 GHz View Logs of Web Access or Attempted Web Access  To restore configuration settings that you backed up Manage the Configuration FileBack Up Settings Restore Configuration Settings Erase Set PasswordPassword Recovery R6300 WiFi Router 802.11ac Dual Band Gigabit Advanced Settings Advanced Wireless Settings  To set up the R6300 WiFi Router in Bridge mode Set Up the Router in Bridge Mode R6300 WiFi Router 802.11ac Dual Band Gigabit Wireless repeating scenario Wireless Repeating Function WDS Wireless Repeating Function  To set up the base station Set Up the Base Station Port Forwarding and Triggering Set Up a Repeater Unit To configure the router as a repeater unit Destination port number Remote Computer Access Basics Port Triggering to Open Incoming Ports Port Forwarding to Permit External Host Communications How Port Forwarding Differs from Port Triggering Set Up Port Forwarding to Local Servers  To set up port forwarding Add a Custom Service  To edit or delete a port forwarding entry Click Edit Service or Delete ServiceEditing or Deleting a Port Forwarding Entry Application Example Making a Local Web Server Public Universal Plug and Play on Set Up Port Triggering R6300 WiFi Router 802.11ac Dual Band Gigabit Dynamic DNS Forward traffic to a changing IP address Static Routes  To set up a static route Remote Management  To turn on Universal Plug and Play USB SettingsUniversal Plug and Play IPv6  To set up an IPv6 Internet connection type Traffic Meter Set the Traffic Counter to begin at a specific time and date Troubleshooting Sequence to Restart Your Network Wireless SettingsNetwork Settings Quick Tips Power/Test LED Stays Amber Troubleshooting with the LEDsPower/Test LED Is Off or Blinking Push N Connect WPS Button Blinks Amber Wireless LEDs Are OffLEDs Never Turn Off Internet or Ethernet Port LEDs Are Off Cannot Log In to the Router Cannot Access the Internet 111  To troubleshoot a PPPoE connection Troubleshooting PPPoETroubleshooting Internet Browsing Changes Not Saved Wireless ConnectivityRestore the Factory Settings and Password Wireless Signal Strength  To ping the router from a running Windows PC Troubleshoot Your Network Using the Ping UtilityTest the LAN Path to Your Router Test the Path from Your Computer to a Remote Device Supplemental Information Factory Settings 117 R6300 Router specifications Technical Specifications 119 Europe EU Declaration of Conformity Netgear Dual Band WirelessNotification of Compliance Regulatory Compliance Information 121 FCC Caution FCC Requirements for Operation in the United States GPL License Agreement Industry CanadaImportant Note Radiation Exposure Statement Avertissement Interference Reduction Table 125 Index 126 127 128