NETGEAR WGR614 v4 - page 88

Reference Manual for the 54 Mbps Wireless Router WGR614 v4

7-8 Troubleshooting

December 2003

Contents

Main ii December 2003 Trademarks Statement of Conditions Certificate of the Manufacturer/Importer Voluntary Control Council for Interference (VCCI) Statement Customer Support Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice FCC Caution Europe - EU Declaration of Conformity EN 55 022 Declaration of Conformance December 2003 iv Countries of Operation and Conditions of Use in the European Community Declaration of Conformity in Languages of the European Community Page Page Contents Page Page Page Page Page Chapter 1 About This Manual Audience, Versions, Conventions How to Use this Manual How to Print this Manual Page Chapter 2 Introduction Key Features of the Router 802.11g Wireless Networking A Powerful, True Firewall with Content Filtering Security Autosensing Ethernet Connections with Auto Uplink Extensive Protocol Support Easy Installation and Management Maintenance and Support Package Contents Reference Manual for the 54 Mbps Wireless Router WGR614 v4 2-6 Introduction December 2003 The Routers Front Panel The front panel of the WGR614 v4 router contains the status LEDs described below. Figure 2-1: WGR614 v4 Front Panel Table 2-1. LED Descriptions The Routers Rear Panel Page Chapter 2 Connecting the Router to the Internet What You Will Need Before You Begin Cabling and Computer Hardware Requirements Computer Network Configuration Requirements Internet Configuration Requirements Where Do I Get the Internet Configuration Parameters? Record Your Internet Connection Information Connecting the WGR614 v4 A Connecting the Router B Page Page PPPoE Smart Wizard-Detected Option Telstra Bigpond Cable Smart Wizard-Detected Option Dynamic IP Smart Wizard-Detected Option Fixed IP Account Smart Wizard-Detected Option How to Manually Configure Your Internet Connection Page Page Chapter 3 Wireless Configuration Observe Performance, Placement, and Range Guidelines Implement Appropriate Wireless Security ranges of up to 500 feet. WGR614 v4 Wireless Data Security Options Range: Up to 300 Foot Radius Understanding Wireless Settings Page Understanding WEP Authentication and Encryption Default Factory Settings Before You Change the SSID and WEP Settings How to Set Up and Test Basic Wireless Connectivity How to Restrict Wireless Access by MAC Address Page How to Configure WEP Page Chapter 4 Content Filtering Content Filtering Overview Blocking Access to Internet Sites Blocking Access to Internet Services Page Scheduling When Blocking Will Be Enforced Viewing Logs of Web Access or Attempted Web Access Page Configuring E-Mail Alert and Web Access Log Notifications Page Page Reference Manual for the 54 Mbps Wireless Router WGR614 v4 5-2 Maintenance December 2003 This screen shows the following parameters: Table 5-1. Menu 3.2 - Router Status Fields Page Click on the Show Statistics button to display router usage statistics, as shown below. This screen shows the following statistics: Show Statistics action buttons are described in Table 5-2 Set Interval Enter a time and click the button to set the polling frequency. Viewing a List of Attached Devices Upgrading the Router Software Configuration File Management Restoring and Backing Up the Configuration Erasing the Configuration Changing the Administrator Password Chapter 6 Advanced Configuration Configuring Port Forwarding to Local Servers Adding a Port Forwarding Custom Service Editing or Deleting a Port Forwarding Entry Local Web and FTP Server Example Multiple Computers for Half Life, KALI or Quake III Example Configuring WAN Setup Options Page Using a Dynamic DNS Service Using LAN IP Setup Options Using the Router as a DHCP server Using Address Reservation How to Configure Static Routes Page Enabling Remote Management Access Using Universal Plug and Play (UPnP) Page Chapter 7 Troubleshooting Basic Functioning Power LED Not On LEDs Never Turn Off LAN or WAN Port LEDs Not On Troubleshooting the Web Configuration Interface Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your Router Testing the Path from Your PC to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time Page Appendix A Technical Specifications Page Appendix B Network, Routing, Firewall, and Basics Related Publications Basic Router Concepts What is a Router? Routing Information Protocol IP Addresses and the Internet Page Netmask Subnet Addressing Page Page Private IP Addresses Single IP Address Operation Using NAT MAC Addresses and Address Resolution Protocol Related Documents Domain Name Server IP Configuration by DHCP Internet Security and Firewalls What is a Firewall? Ethernet Cabling Category 5 Cable Quality Inside Twisted Pair Cables Uplink Switches, Crossover Cables, and MDI/MDIX Switching Page Page Appendix C Preparing Your Network Preparing Your Computers for TCP/IP Networking Configuring Windows 95, 98, and Me for TCP/IP Networking Install or Verify Windows Networking Components Page Enabling DHCP to Automatically Configure TCP/IP Settings Locate your Network Neighborhood icon. Page Selecting Windows Internet Access Method Verifying TCP/IP Properties Configuring Windows NT4, 2000 or XP for IP Networking Install or Verify Windows Networking Components DHCP Configuration of TCP/IP in Windows XP, 2000, or NT4 DHCP Configuration of TCP/IP in Windows XP Page DHCP Configuration of TCP/IP in Windows 2000 Page Page DHCP Configuration of TCP/IP in Windows NT4 Page Verifying TCP/IP Properties for Windows XP, 2000, and NT4 Configuring the Macintosh for TCP/IP Networking MacOS 8.6 or 9.x MacOS X Verifying TCP/IP Properties for Macintosh Computers Verifying the Readiness of Your Internet Account Are Login Protocols Used? What Is Your Configuration Information? Obtaining ISP Configuration Information for Windows Computers Obtaining ISP Configuration Information for Macintosh Computers Page Page Appendix D Wireless Networking Basics Wireless Networking Overview Infrastructure Mode Ad Hoc Mode (Peer-to-Peer Workgroup) Network Name: Extended Service Set Identification (ESSID) Authentication and WEP 802.11 Authentication Open System Authentication Shared Key Authentication Open System Authentication Steps Overview of WEP Parameters Shared Key Authentication Steps Key Size WEP Configuration Options Wireless Channels Page Glossary Use the list below to find definitions for technical terms used in this manual. List of Glossary Terms Page Page Page Page Page Page Page Page Page Page Page Index Index 1 Numerics A B G H I K L Q R S T U W