Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

 

 

Problem

 

Cause/Solution

A

 

 

 

• Wait for recording to end.

–

 

 

 

• If the problem persists, turn the camera off.

20,

 

 

 

 

If the camera does not turn off, remove

E97

 

 

 

 

and reinsert the battery or batteries or, if

 

 

 

The camera is on but

 

you are using an AC adapter, disconnect

 

 

 

 

and reconnect the AC adapter.

 

 

 

does not respond.

 

 

 

 

 

Note that although any data currently

 

 

 

 

 

 

 

 

 

 

being recorded will be lost, data that have

 

 

 

 

 

already been recorded will not be affected

 

 

 

 

 

by removing or disconnecting the power

 

 

 

 

 

source.

 

 

 

 

•

Confirm all connections.

12

 

 

 

• When connected to a computer, the

 

 

 

 

 

camera may not charge for any of the

 

 

 

 

 

reasons described below.

 

 

 

 

 

- Off is selected for Charge by

84,

 

 

 

 

computer in the setup menu.

E75

 

 

 

 

- Battery charging stops if the camera is

–

 

 

 

 

turned off.

 

 

 

Battery inserted in the

 

- Battery charging is not possible if the

16, 18

 

 

 

camera’s display language and date and

 

Technical

 

camera cannot be

 

 

 

 

time have not been set, or the date and

 

 

charged.

 

 

 

 

 

 

 

 

 

time were reset after the camera’s clock

 

 

 

 

 

 

 

 

 

 

battery was exhausted. Use the

 

Notes

 

 

 

charging AC adapter to charge the

–

 

 

 

- Battery charging may stop if the

and

 

 

 

battery.

 

 

 

 

computer is in sleep mode.

 

 

 

 

 

 

Index

 

 

 

- Depending upon the computer

–

 

 

 

specifications, settings, and status,

 

 

 

 

 

 

 

 

 

 

battery charging may not be possible.

 

 

 

 

• The battery is exhausted.

20

 

 

Camera cannot be

• The power switch is enabled a few

–

 

 

turned on.

 

seconds after the battery is inserted. Wait a

 

 

 

 

few seconds before pressing the power

 

 

 

 

 

 

 

 

 

 

switch.

 

F8