Problem

Cause/Solution

A

 

 

 

The flash mode is set to W(off).

50

 

 

 

A shooting mode that restricts the flash is

59

 

 

 

selected.

 

 

 

 

• On is selected for Blink proof in the smart

63

 

 

Flash does not fire.

portrait menu.

 

 

 

• On (continuous) or On (BSS) is selected

63

 

 

 

 

 

 

for Smile timer in the smart portrait

 

 

 

 

menu.

 

 

 

 

A function that restricts the flash is

64

 

 

 

enabled.

 

 

 

 

• Digital zoom is set to Off or Crop in the

83,

 

 

 

setup menu.

E71

 

 

 

Digital zoom cannot be used in the

 

 

 

 

following situations.

 

 

 

 

- When the scene mode is Scene auto

32

 

 

 

selector, Portrait, Night portrait,

 

 

 

 

Night landscape, Backlighting with

 

 

 

Digital zoom cannot be

HDR set to On, Easy panorama or Pet

 

 

 

used.

portrait

 

 

 

 

- When smart portrait mode is selected

39

 

 

 

- When Continuous in the shooting

62,

 

 

 

menu is set to Multi-shot 16

E34

 

 

 

- When AF area mode in the shooting

62,

 

 

 

menu is set to Subject tracking

E38

 

 

 

Other functions that restrict the use of

64

 

 

 

digital zoom are set.

 

 

 

 

 

 

 

 

Image size not

A function that restricts the Image size

64

 

 

available.

option is enabled.

 

 

 

 

 

 

 

 

Technical

 

 

Off is selected for Sound settings >

 

 

No sound when shutter

Shutter sound in the setup menu. No

83,

 

 

is released.

sound is produced with some shooting

E72

 

 

modes and settings, even when On is

 

 

 

 

Notes

 

 

selected.

 

 

 

 

 

 

 

Off is selected for the AF assist option in the

 

 

 

 

 

and

 

AF-assist illuminator

setup menu. AF-assist illuminator may not

83,

 

light depending on the position of the focus

 

does not light.

E70

Index

 

 

Auto is selected.

 

 

 

 

area or the current scene mode, even when

 

 

 

Images appear

The lens is dirty. Clean the lens.

F6

 

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

Colors are unnatural.

White balance or hue is not adjusted

35, 62,

 

 

 

 

properly.

E31

 

 

 

 

 

 

 

 

F12