Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative.

Power, Display, Settings Issues

 

Problem

 

Cause/Solution

A

 

 

Wait for recording to end.

 

 

If the problem persists, turn the camera off.

12, 21,

 

 

 

If the camera does not turn off, remove and reinsert

E63

 

The camera is on but does

 

the battery or batteries or, if you are using an AC

 

 

 

adapter, disconnect and reconnect the AC adapter.

 

 

not respond.

 

 

 

 

Note that although any data currently being

 

 

 

 

 

 

 

 

recorded will be lost, data that have already been

 

 

 

 

recorded will not be affected by removing or

 

 

 

 

disconnecting the power source.

 

 

 

 

 

 

 

Camera cannot be turned

Battery is exhausted.

20

 

on.

 

 

 

 

 

 

 

 

 

 

 

Battery is exhausted.

20

 

 

Camera has turned off automatically to save power.

21

Technical

warning.

The camera turns off if the USB cable connecting it

68, 73,

Inside of the camera has become hot. Leave the

 

Camera turns off without

 

to a computer or printer is disconnected.

E53

Notes

 

Reconnect the USB cable.

 

 

 

camera off until the inside of the camera has

 

 

 

 

 

 

 

 

cooled.

 

and

 

The camera or battery have become too cold and

F5

 

 

cannot operate properly.

 

Index

 

 

 

 

 

 

 

 

F10

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Nikon COOLPIXS31BLUE, COOLPIXS31YEL, COOLPIXS31WHT Troubleshooting, Power, Display, Settings Issues, F10, E63, Not respond