Problem

 

Cause/Solution

A

 

 

Images appear

The lens is dirty. Clean the lens.

134

 

 

smeared.

 

 

 

 

 

 

 

 

 

 

 

 

 

Colors are

White balance or hue is not adjusted properly.

25, 79

 

 

unnatural.

 

 

 

 

 

 

 

 

 

 

 

 

Randomly spaced

The subject is dark and the shutter speed is too

 

 

 

slow, or ISO sensitivity is too high. Noise can be

 

 

 

bright pixels

 

 

 

reduced by:

 

 

 

(“noise”) appear in

 

 

 

•

Using the flash

43

 

 

image.

 

 

• Specifying a lower ISO sensitivity setting

83

 

 

 

 

 

 

 

 

 

 

 

• The flash is lowered or a shooting mode that

11, 43,

 

 

 

 

restricts the flash is selected.

48

 

 

 

• The flash window is blocked.

12

 

 

Images are too

• The subject is beyond the range of the flash.

147

 

 

dark

•

Adjust exposure compensation.

47

 

 

(underexposed).

•

Increase ISO sensitivity.

83

 

 

 

• The subject is backlit. Select Backlighting scene

26, 43

 

 

 

 

mode or raise the flash and set the flash mode

 

 

 

 

 

setting to X(fill flash).

 

 

 

 

 

 

 

 

 

Images are too

 

 

 

 

 

bright

Adjust exposure compensation.

47

 

 

(overexposed).

 

 

 

 

 

 

 

 

 

 

Unexpected results

Use any scene mode other than Night portrait,

 

 

 

when flash set to

and change the flash mode to any setting other

43, 48

 

 

V(auto with

than V(auto with red-eye reduction) and try

 

 

 

 

 

red-eye reduction).

taking the picture again.

 

 

 

 

 

 

 

 

 

• In some shooting conditions, facial skin tones

51

 

 

Skin tones are not

 

may not be softened.

 

 

 

• For images containing four or more faces, try using

65

 

 

softened.

 

 

 

the Skin softening effect in Glamour retouch in

 

 

 

 

 

 

 

 

 

 

the playback menu.

 

 

 

 

 

 

 

 

 

It may take more time to save images in the

 

 

Technical

 

 

such as when shooting in a dark environment

 

 

 

following situations:

 

 

 

 

• When the noise reduction function is in operation,

–

Notes

Saving images

• When the flash mode is set to V(auto with

44

 

 

 

 

red-eye reduction)

 

 

 

takes time.

• When shooting in Night portrait, Night

24, 25,

 

 

 

 

landscape, or Backlighting (when HDR is set

26

 

 

 

 

to o) scene mode

 

 

 

 

• When the skin softening function is applied while

34, 51

 

 

 

 

 

 

shooting

 

 

 

 

• When using continuous shooting mode

81

 

 

141