Problem

 

Cause/Solution

A

 

 

 

The subject is too close. Try shooting using scene

20, 21,

 

 

The camera

 

auto selector mode, Close-upscene mode, or

22, 25,

 

 

macro mode.

46

 

 

cannot focus.

The subject is hard to focus on.

53

 

 

 

Set AF assist in the setup menu to Auto.

110

 

 

 

Turn the camera off and then on again.

 

 

 

 

 

 

 

 

 

Use the flash.

43

 

 

 

Increase the ISO sensitivity value.

83

 

 

Images are

Enable Photo VR when shooting still images.

101,

 

 

blurred.

Enable Movie VR when recording movies.

110

 

 

 

Use a tripod to stabilize the camera (using the

45

 

 

 

 

self-timer at the same time is more effective).

 

 

 

 

 

 

 

 

 

Bright specks

 

 

 

 

 

appear in images

The flash is reflecting off particles in the air. Lower

11, 43

 

 

captured with

the flash.

 

 

 

 

 

flash.

 

 

 

 

 

 

 

 

 

 

 

Flash does not

The flash is lowered.

11, 43

 

 

A scene mode that restricts the flash is selected.

48

 

 

fire.

 

 

A function that restricts the flash is enabled.

55

 

 

 

 

 

 

 

 

 

 

 

 

Digital zoom is set to Off in the setup menu.

111

 

 

Digital zoom

Digital zoom cannot be used with certain

56, 111

 

 

cannot be used.

 

shooting modes or when using certain settings in

 

 

 

 

 

other functions.

 

 

 

 

 

 

 

 

 

Image mode not

A function that restricts Image mode is enabled.

55

 

 

available.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Off is selected for Shutter sound in Sound

111

 

 

No sound when

 

settings in the setup menu. No sound is

 

 

 

the shutter is

 

produced with some shooting modes and

 

 

 

released.

settings, even when On is selected.

 

 

 

 

Do not block the speaker.

1

 

 

 

 

 

Technical

 

not light.

Off is selected for AF assist in the setup menu. The

 

 

even when Auto is selected.

 

 

 

AF-assist

AF-assist illuminator may not light depending on

110

 

 

illuminator does

the position of the focus area or the shooting mode,

 

 

 

 

Notes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

140