Troubleshooting
If the camera fails to function as expected, check the list of common problems below before consulting your retailer or
Power, Display, Settings Issues
|
| Problem | Cause/Solution | A |
|
|
| Wait for recording to end. |
|
|
|
| If the problem persists, turn the camera off. |
|
|
| The camera is on | If the camera does not turn off, remove and reinsert |
|
|
| the battery or batteries or, if you are using an AC |
| |
|
| but does not | adapter, disconnect and reconnect the AC adapter. | – |
|
| respond. | Note that although any data currently being |
|
|
|
| recorded will be lost, data that have already been |
|
|
|
| recorded will not be affected by removing or |
|
|
|
| disconnecting the power source. |
|
|
|
|
|
|
|
| The camera |
|
|
|
| cannot be turned | The batteries are exhausted. | |
|
| on. |
|
|
|
|
|
|
|
|
|
| • The camera automatically turns off to save power | |
|
|
| (auto off function). |
|
|
| The camera turns | • The camera and batteries may not work properly | |
|
| off without | at low temperatures. |
|
|
| warning. | • The inside of the camera has become hot. Leave | – |
|
|
| the camera off until the inside of the camera has |
|
|
|
| cooled, and then try turning it on again. |
|
|
|
|
|
|
|
|
| • The camera is off. | |
|
|
| • The camera automatically turns off to save power | |
|
|
| (auto off function). |
|
|
| The monitor is | • The flash lamp flashes while the flash is charging. | – |
|
| Wait until charging is complete. |
| |
Technical |
| blank. |
| |
| • The camera is connected to a TV or computer. | – | ||
|
| |||
|
|
| • The camera and smart device are connected | – |
|
|
| using a |
|
Notes |
|
| operated by remote control. |
|
|
|
|
| |
| The camera | The camera may become hot when used for an |
| |
|
| extended period of time to shoot movies or when | – | |
|
| becomes hot. | ||
|
| used in a hot environment; this is not a malfunction. |
| |
|
|
|
| |
|
|
|
|
|
|
| The monitor is | • Adjust the monitor brightness. | |
| ||||
|
| hard to read. | • The monitor is dirty. Clean the monitor. | |
|
|
|
|
|
138